A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. PwC’s Power & Utilities Cybersecurity Team is recognized as the preeminent cybersecurity services firm in Canada. We have working relationships with more than 30 power companies – we are the firm of choice for the sector.
Meaningful work you’ll be part of
As a Cybersecurity Power & Utilites Senior Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Diagnose needs – Anticipate, identify and frame up client needs and position PwC’s services to meet these needs and solve our clients’ most important problems (be out ahead of our clients). This may integrate resources, processes, and various technical combinations.
Trusted Relationships - Identify the important client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and understand client cultures and dynamics that influence how PwC engages successfully.
Thought Leadership – Establish and communicate PwC's strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients.
Program management - Walk our client’s halls, be present and onsite. Maintain an informed opinion about our client's best strategic direction for their security program. Develop a "first to support" client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients.
Build Relationships in the Market – Draw from your existing client relationships to identify and win business opportunities.
Service innovation and development – Develop highly differentiated PwC cybersecurity service solutions to solve client problems.
RFPs and Proposals – Lead large teams to draft strategic, practical and competitive proposals that clearly differentiate PwC for others.
Showcases & Workshops – Work with PwC’s competency leads (e.g. Data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR etc.) to showcase PwC’s skills, solutions, and differentiated processes.
SOWs – Oversee team members to draft detailed contracts that clarify approaches, incorporate best practices, ensure profitability, and manage risk for clients and PwC.
Client engagement – Lead PwC and client teams to work together successfully to achieve the desired outcomes as described in the SoW. Be confident about communicating expectations with clients, and any deviations that may affect the outcome of the engagement.
Quality – Passionately pursue “PwC-Quality” experiences and deliverables.
Profitability – Maintain a meticulous understanding of your project financials, team consumption of hours, expenses, and run rate to bring projects in on-budget and profitable.
Scheduling – Bring projects in on or before the deadline by anticipating situations that would cause delays.
Risk - Anticipate potential situations that could cause program risks to occur
Practice strategy – Work with your fellow EUMI practice leadership team competitively position PwC in the market and position relevant services across EUMI's key accounts annually
Coaching/Training - Set performance goals and expectations by level and hold them accountable to achieve performance goals and expectations. Coach PwC team members to build their knowledge and skills
Team Retention - Design the ideal practice to help team members be successful, and conduct retention strategies for the practice.
Experiences and skills you’ll use to solve
We are seeking an experienced Director-level resource who is interested in joining our team of cybersecurity advisors. Candidates must demonstrate excellence in:
Strong client service experience
The ability to ‘read the room’ and manage a range of stakeholders successfully
Have led consulting teams to effectively deliver cybersecurity services
Understanding how to achieve high client satisfaction
Interpersonal skills and proven commitment to collaboration and teamwork;
Proficient written and oral communication skills, including experience presenting in a business context;
Developing consulting methodologies and frameworks
Strong interpersonal and communication skills to manage client relationships
Can demonstrate significant cybersecurity thought leadership and best practices across a wide range of cybersecurity technical areas (Data security, Access Control, MDR and broader MSS offerings, TVM, Cloud Security, Network Security, Incident Response, EDR etc.)
Communicating best practices across each level of Identify, Protect, Detect, Respond, & Recover
Oversee teams who are implementing and operating to identify and reduce risk
Business Development Track Record:
Proven business development skills to identify, scope, price, and close opportunities
Demonstrated skills identifying service differentiators
Experience leading teams to respond to RFPs and draft compelling proposals
Understands the nuances of drafting detailed and effective Statements of Work
Awareness of Big 4 risk and independence requirements
PowerSectorIndustry experience:
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
