Position: Inside Sales Specialist
Location: Oakville, Ontario, Canada
Company: JRS Global Technologies Ltd.
Compensation: $45,000 to $55,000 base salary + commission
On-Target Bonus: $24,000 annually
Company Overview
JRS Global Technologies Ltd., based in Oakville, Ontario, is a leading provider of innovative IT solutions and a trusted distributor of top technology brands worldwide. Our portfolio includes high-performance products from MikroTik, TP-Link, Mimosa, Grandstream, Cambium, Ubiquiti, and more, delivering networking, connectivity, and communication solutions to clients globally. With a customer-centric approach, we empower businesses through reliable managed IT services, advanced cybersecurity, cloud solutions, and digital transformation strategies. At JRS Global Technologies, we build long-term partnerships that drive success in today’s dynamic digital landscape.
Job Overview
We’re looking for a motivated and results-oriented Inside Sales Specialist to join our team. In this role, you will drive revenue growth through proactive sales activities, focusing on upselling, cross-selling, and re-engaging dormant customers. Your responsibilities will include managing customer relationships, tracking sales opportunities, and ensuring a high level of customer satisfaction.
Core Responsibilities
- Upsell and Cross-Sell: Identify opportunities to recommend complementary products and upgrades to existing customers, increasing transaction value.
- Re-engage Dormant Customers: Reconnect with customers who haven’t made recent purchases, offering personalized incentives and product recommendations.
- Opportunity Tracking and Pipeline Management: Use structured systems to manage and prioritize sales opportunities, focusing on advancing prospects through the sales funnel.
- Customer Engagement: Establish strong customer relationships, gather insights, and explore collaborative sales opportunities with channel partners.
- Market Documentation: Maintain a document of key vertical markets, customer segments, and sales channels, updating insights from interactions.
- Continuous Improvement: Regularly review and refine sales strategies based on performance metrics, customer feedback, and industry trends.
Compensation and Benefits
- Base Salary: $45,000 to $55,000 (based on experience)
- Commission: Available based on sales performance
- On-Target Bonus: Up to $24,000 annually
- Benefits Package: Comprehensive benefits including health and dental coverage, paid time off, and opportunities for professional development
Key Performance Indicators (KPIs)
- Conduct a minimum of 50 outreach activities weekly, including calls, emails, and LinkedIn messages.
- Schedule at least 10 customer meetings each week.
- Generate 15 weekly sales opportunities through proactive outreach.
- Maintain a 24-hour response time for customer inquiries.
- Follow up on monthly promotions, product launches, and other relevant updates with existing customers.
Skills and Qualifications
- Experience: 3-5 years in an inside sales or similar role, with demonstrated success in customer engagement and revenue generation.
- Communication: Strong verbal and written communication skills for effectively engaging with customers.
- Customer-Centric Approach: Ability to identify and address customer needs, providing exceptional support and building long-lasting relationships.
- Sales Analysis: Proficiency in data analysis to identify trends and translate findings into actionable insights.
- Tools: Familiarity with sales enablement platforms (e.g., Monday.com) for efficient workflow management.
Why Join JRS Global Technologies Ltd.?
At JRS Global, we are committed to your professional growth and success. We offer a supportive work environment, opportunities for career advancement, and the chance to work with industry-leading products and services. If you’re passionate about sales and technology, this is a fantastic opportunity to make an impact and be rewarded for your achievements.
