Company Profile:
Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
LawDepot.com is currently expanding and looking to recruit an experienced Network Systems Administrator in Edmonton, Alberta. Working with the Information Systems team, you will play a key role in advancing our cloud migration projects and enhancing system administration capabilities. This position focuses on providing top-tier support for hardware, software, and network systems, with an emphasis on managing Microsoft services and enhancing IT infrastructure. This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid work schedule.
Primary Responsibilities:
- Drive improvements for a large-scale eCommerce infrastructure and enhance systems to support continued platform growth
- Research, design, develop, and execute our network migration to Microsoft cloud services, including Microsoft 365 and Azure environments
- Monitor server and infrastructure performance, proactively identify security threats and system bottlenecks, and implement solutions to optimize performance and security
- Drive system optimization through daily system monitoring, log analysis, and proactive issue identification
- Manage and enhance data backup systems, ensuring effective backup strategies with VEEAM
- Recommend and implement system security enhancements, manage Active Directory, and maintain accurate documentation
- Perform server patching and security updates, ensuring optimal procedures and setups
- Build and manage hardware and software for network systems, servers, and workstations
- Perform emergency troubleshooting in the event of a significant issue
- Handle advanced Tier 3 help desk tasks, manage escalated tickets and resolve complex cloud and network issues
- Support IT projects, including cloud migration and infrastructure upgrades
- Maintain and create detailed documentation for system setups and configurations, particularly in cloud environments
- Participate in an on-call rotation for after-hours emergency support
Knowledge and Skill Requirements:
- Post-secondary education in IT Systems Administration, Network Engineering Technology, Network Administration, Systems Administration, or equivalent
- 5+ years of relevant IT experience in Network / System Administration, Help Desk, Desktop Support, or equivalent
- 2+ years of experience managing Microsoft 365 environments, with a focus on cloud-based identity and network administration
- Proficient in setting up, configuring, and maintaining Windows 11 workstations to ensure optimal performance, user experience, and security compliance
- Microsoft 365 Administrator certification is strongly preferred
- Advanced technical troubleshooting skills with experience in diagnosing and resolving system-related issues efficiently
- Expertise with Windows Server 2012/2016/2019 (Active Directory, DHCP, DNS, File Permissions, GPOs, IIS Support)
- Knowledge of VMWare ESXi environments with the ability to manage and optimize virtual infrastructure effectively
- Strong analytical skills in terms of creating, monitoring and maintaining security reports
- Familiarity with scripting languages (e.g., PowerShell) and cloud platforms (e.g., AWS, Azure, or Google Cloud) and their administration
- Knowledge of best practices in cybersecurity, including threat detection, incident response, and secure configuration
- Strong written and verbal communication skills with the ability to create and maintain documentation that fosters knowledge sharing
- Experience with Forticlient, PRTG, AppDynamics, Microsoft SQL Server 2016/2019, PCI Compliance, PA Server, and Incapsula is an asset
Why You Should Join the LawDepot Team:
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
How to Apply:
Please submit a resume and cover letter by email to career@lawdepot.ca or online at http://www.lawdepot.com/career.
We thank all applicants; however, only those selected for an interview will be contacted.
