Systems Administrator
About the Opportunity
Our client is seeking a skilled and motivated Systems Administrator to join their IT team. This role is ideal for someone who thrives in a fast-paced environment and enjoys owning the stability, security, and performance of core infrastructure.
This position is heavily focused on systems administration, particularly within the Microsoft 365 ecosystem, while also requiring a solid foundation in networking. The successful candidate will play a key role in maintaining secure, reliable systems while supporting ongoing modernization initiatives.
Please Note: This role requires the successful candidate to be based in the Edmonton area, as it operates out of the Edmonton office Monday to Friday.
Key Responsibilities
Systems Administration & Infrastructure
- Administer and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, and identity management.
- Manage user access, authentication, and security policies across cloud and on-prem environments.
- Monitor and maintain servers, storage, backups, and system performance.
- Perform patching, updates, and proactive maintenance to ensure system health and reliability.
- Support disaster recovery planning and execution.
Security & Compliance
- Maintain and enhance Microsoft 365 security posture, including identity protection, endpoint security, and data governance.
- Monitor for vulnerabilities and respond to security incidents.
- Maintain logs, access controls, and configurations aligned with security best practices.
- Assist with audits and compliance-related activities.
Networking Support
- Support and troubleshoot network infrastructure including switches, firewalls, and connectivity.
- Assist with performance monitoring, VPNs, and general network health.
- Collaborate with internal or external teams on network-related projects.
Projects & Continuous Improvement
- Participate in infrastructure upgrades, system implementations, and environment optimization.
- Contribute to modernization initiatives across cloud and enterprise platforms.
- Identify opportunities to improve performance, security, and user experience.
Business Systems & Collaboration
- Work closely with internal stakeholders to support collaboration tools such as SharePoint and Teams.
- Assist in optimizing usage and adoption of Microsoft 365 platforms.
- Support or learn administration of ERP systems, with a willingness to develop skills in Business Central.
Support & Documentation
- Provide Tier 2 support for escalated technical issues.
- Create and maintain clear technical documentation.
- Contribute to process improvements and knowledge sharing across the IT team.
Qualifications
- 5 plus years of experience in systems administration.
- Strong hands-on experience with Microsoft 365, including:
- Exchange Online
- SharePoint Online
- Microsoft Teams
- Identity and access management
- Security and compliance features
- VMWare/Hyper-V
- Experience supporting Windows environments; exposure to Linux is an asset.
- Solid understanding of networking fundamentals including TCP/IP, VPNs, and firewall concepts.
- Familiarity with cybersecurity principles and best practices.
- Experience with IT service management and ticketing systems.
- Strong communication and stakeholder collaboration skills.
Nice to Have
- Experience with ERP systems or willingness to learn Business Central administration.
- Industry certifications related to Microsoft 365, systems administration, or cybersecurity.
- Exposure to endpoint management and device policies.
Why Join
This is an opportunity to join a collaborative and forward-thinking team where technology plays a key role in business success. The organization values continuous improvement, professional growth, and giving team members the autonomy to make an impact.
