Company Description
TorchStone is a leading risk mitigation and security advisory firm, dedicated to safeguarding the critical assets of global organizations and individuals. With an expert team of security professionals, TorchStone provides tailored solutions for challenges ranging from physical security to cybersecurity and wealth protection. Renowned for handling complex situations, the firm delivers comprehensive services leveraging advanced resources worldwide. TorchStone prioritizes the protection of people, capital, and information as the cornerstone of its mission.
Role Description
Integrated Security Manager I – Toronto, Canada
TorchStone is hiring a full-time Integrated Security Manager 1 to support a Fortune 50 Company within its corporate security organization. This role functions as an on-site security expert, seamlessly implementing the client's security programs while maintaining clear vendor-client boundaries.
The successful candidate is a tenacious self-starter who leads through influence and expertise rather than direct authority, building cross-functional partnerships to deliver "best-in-class" security at scale.
Reporting Structure
- Work Direction: Client Regional Security Manager (Daily operational guidance and strategic direction).
- Administrative Management: TorchStone Account Manager (Timekeeping, performance reviews, and logistics).
Service Scope & Core Responsibilities
Guard Force & Vendor Oversight
- Performance Monitoring: Oversee contracted guard force operations and service delivery quality against established Service Level Agreements (SLAs).
- Staffing Optimization: Identify opportunities for cost efficiencies and staffing optimization; coordinate with vendors to address performance issues.
- Compliance: Ensure guard force compliance with client security standards, procedures, and invoice submissions.
Incident & Crisis Management
- Tactical Response: Coordinate security incident response and escalation; serve as the tactical lead for workplace incident management.
- Preparedness: Plan and conduct security drills, tabletop exercises, and business continuity testing.
- Investigation: Conduct initial fact-finding and investigations, documenting reports through client systems and coordinating with specialized internal teams.
- Law Enforcement Liaison: Build and maintain proactive relationships with local law enforcement and emergency responders.
Risk Management & Tactical Oversight
- Site Assessments: Conduct regular security audits to identify gaps and vulnerabilities; develop and implement risk mitigation plans.
- Expansion Support: Provide end-to-end security support for new site launches, facility expansions, and renovations.
- Systems Oversight: Monitor physical security systems (Access Control, CCTV) and coordinate with technical teams on commissioning and maintenance.
Stakeholder Engagement & Collaboration
- Strategic Partnership: Serve as the primary on-site security point of contact for employees and site leadership.
- Cross-Functional Alignment: Coordinate daily with partners in Facilities, Real Estate, HR, and EHS to align security with business goals.
- Briefing: Provide regular security updates, KPI reports, and executive briefings to regional leadership.
Qualifications & Experience
- Verifiable Experience: 5+ years in a corporate security team with progressive management roles, specifically in guard force vendor management.
- Education: Bachelor’s Degree in Security Management, Business, or a related field.
- Crisis Proficiency: Demonstrated expertise in Incident & Crisis Management and FEMA Incident Command System (ICS) Training.
- Self-Starter Mindset: Ability to drive security initiatives to completion with little to no guidance; high imagination and flexibility are key.
- Communication: Elite verbal and written skills for complex reporting and executive-level presentations.
- Mobility: Up to 20% travel, often on short notice.
Success Metrics
- Incident Response: Response time and resolution effectiveness.
- Vendor Performance: Guard force SLA compliance and cost optimization achievements.
- Program Maturity: Completion rates of security assessments and audit results.
- Stakeholder Satisfaction: Feedback scores from cross-functional business partners.
Compensation & Benefits
- Salary: $142,000/year USD
- Paid Time Off: 10 Days
- Healthcare: Full medical, dental, and vision coverage from Day 1.
- Retirement: Matching 401(k) contributions up to 6%.
