About The Role
As a Security Compliance Analyst, you will serve as an operational specialist and proactive project coordinator, ensuring FreshBooks' systems and processes align with global audit standards and internal security policies. You will act as a frontline champion for Technical Policy Compliance, independently building and maintaining systems that ensure annual requirements (such as training completion and policy reviews) are consistently met with minimal oversight. You will also play a pivotal role in operational planning, partnering with leadership to coordinate the Cybersecurity team’s strategic roadmap. This role is hybrid, meaning that the team comes together in the Toronto office once a week.
What You'll Do
- Coordinate the Security Roadmap: Partner with Cybersecurity leadership to organize, track, and report on the team’s strategic project activities.
- Manage Project Lifecycles: Act as the primary coordinator for security initiatives, identifying bottlenecks and managing dependencies across Product Engineering and IT.
- Drive Audit Execution: Serve as a key participant in SOC2 Type II and PCI-DSS audits, ensuring all security controls are met and evidence is gathered accurately.
- Oversee Recurring Controls: Establish automated systems to ensure 100% completion of annual compliance cycles, including company-wide training and access certifications.
- Conduct Risk Assessments: Perform comprehensive security reviews on third-party vendors and service providers to protect the FreshBooks ecosystem.
- Govern Policy Lifecycles: Lead the annual review and update of Information Security policies and playbooks to ensure they remain relevant in our fast-paced SaaS environment.
- Champion Security Awareness: Lead the security awareness program, updating training content and acting as a primary point of contact for employee compliance questions.
What You'll Bring
- Relevant Experience: 3+ years of experience in IT Audit, GRC, or Information Security Compliance, specifically within a cloud-native or SaaS environment.
- Framework Expertise: A deep, practical understanding of SOC2 Type II and PCI-DSS audit standards.
- Project Management Skills: Proven ability to manage complex project streams and track roadmaps using tools like Jira and Confluence.
- Technical Tooling Proficiency: Experience with compliance automation platforms (like Drata) and visibility into SOC/EDR tools (like Arctic Wolf or Crowdstrike).
- Exceptional Organization: A master of detail capable of managing multiple competing priorities and complex recurring schedules simultaneously.
- Self-Starter Mentality: The ability to work with minimal direction, proactively identifying tasks and establishing systems to stay ahead of deadlines.
- Advanced Communication: Strong interpersonal skills with the ability to influence technical teams and hold stakeholders accountable to project timelines.
You'll Stand Out If You Have
- Professional Certifications: Possession of a CISA, CRISC, CAPM, or PMP designation.
- Automation Experience: A track record of using automation tools to streamline recurring compliance workflows and reminders.
- Privacy Knowledge: Familiarity with global privacy regulations such as GDPR or CCPA.
Compensation
At FreshBooks, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
The total annual compensation for this role ranges from CA$78,000 to CA$97,000, which may include participation in our incentive programs. Additionally, this position offers an equity grant and immediate enrollment in FreshBooks' comprehensive benefits program, detailed below.
Perks And Benefits
We understand that you'll weigh many factors when deciding if FreshBooks is the right next step in your career. Here are some of our offerings for our employees (we call ourselves ✨ FreshBookers✨) to support their growth:
- 🩺 Comprehensive health and wellness benefits. Generous time off including a flexible vacation plan, a retirement savings program or pension plan matched to your local office, stock options for every full-time employee, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender-affirming benefits dependent on your region, and more.
- 📚 Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.
- 🌱 Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don't have access to a FreshBooks office, you receive a home office credit to set up your home office.
- 🤗 Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
- 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.
About FreshBooks
You've probably learned a bit about FreshBooks before making it to this point, but let us take a moment to introduce ourselves: At FreshBooks, we believe that small business owners are the backbone of the economy, yet they are often the most underserved when it comes to technology. For over 20 years, we’ve been on a mission to support owners, from the scrappy solopreneur with a big dream to the growing business with employees to manage.
Our leading platform is more than just business software; it’s an all-in-one financial toolkit that automates invoicing, expenses, payments and payroll, allowing our customers to spend less time on paperwork and more time doing the work they love.
We believe in human-centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments - remote, hybrid, and in-office - all based on what’s best for the team, collaboration, and mental well-being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners worldwide.
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career. FreshBooks is an equal-opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success. FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 1-416-780-2700 and/or email at accessibility@freshbooks.com.
