Job Description
Toast is recruiting on behalf of a fast growing B2B SaaS company in the competitive intelligence space. The company uses AI to turn market, competitor, and buyer signals into insights that revenue teams can act on, helping organizations win more competitive deals. Based in Vancouver with hubs in other major cities, the team is small, globally distributed, and scaling quickly, having grown through several recent acquisitions. They are looking for a Security and Compliance Lead to own how the organization protects data, manages risk, and builds trust with customers as it scales.
Responsibilities
- Serve as the internal expert on security, guiding teams and customers through reviews and removing blockers along the way
- Own the SOC 2 Type 2 audit process end to end, including evidence collection, auditor coordination, and continuous improvement
- Oversee the company's privacy framework, manage subprocessor relationships, and ensure compliance with regulations like GDPR and CCPA
- Lead incident response efforts, including maintaining and testing business continuity and disaster recovery plans
- Partner with IT and Engineering to embed security into systems and processes as the company grows
- Build security awareness across the organization through training and ongoing education
Requirements
- Experience in information security, risk, privacy, and compliance, ideally within a B2B SaaS or cloud-native environment
- Hands-on experience managing SOC 2 Type 2 audits, from control implementation through auditor coordination
- Strong working knowledge of security frameworks such as SOC 2, ISO 27001, and NIST, and privacy regulations like GDPR and CCPA
- Excellent communication skills, with the ability to respond to complex security questionnaires and translate technical concepts for any audience
- Sound judgment and pragmatism, knowing when to enforce controls and when to enable reasonable risk taking
- A hands-on, get-things-done mindset that can flex between strategic and tactical work
- Ability to work independently and drive progress across teams without direct authority
- Industry certifications such as CISSP, CISM, or CIPP/E would be an asset
- Experience partnering with Legal on privacy and security terms in contracts or data protection agreements is a plus
- Familiarity with cloud environments such as AWS, GCP, or Azure is considered an asset
- An interest in how AI can enhance security and compliance work would be a plus
Benefits
- Competitive salary aligned with experience, plus participation in an employee stock option plan for all full-time employees
- Comprehensive extended health and dental coverage starting on day one
- Flexible, take-the-time-you-need vacation policy
- Direct access to company leadership, including regular touchpoints with the CEO
- Working at the center of a growing market category, with the chance to shape how a fast-scaling company protects the trust of its customers and partners
- Joining a small, high-impact team where this hire's decisions on compliance and risk directly influence the company's ability to win and retain enterprise customers
- Application Review
Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!
If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.
Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.
After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.
