Director of Product
Who we are
Quickpass Cybersecurity (“CyberQP”) is a rapidly growing venture backed Software as a Service (SAAS) provider of Helpdesk Security Automation and Privileged Access Management (PAM) solutions for the Managed IT Services (MSP) industry. MSPs in 13 countries depend on CyberQP to deliver its critical solutions. CyberQP offers two products: Q Desk and Q Guard. Q Desk empowers help desks by minimizing costly password reset tickets, providing technicians with tools to resolve tickets faster and eliminating social engineering attacks. Meanwhile, Q Guard proactively secures MSP sensitive privileged accounts from both external and internal threats and saves time and money with automation. CyberQP HQ is headquartered in Vancouver, British Columbia.
The Director of Product is a senior role responsible for overseeing the entire product team within the organization. This role can be remote or hybrid and reports to the COO.
Responsibilities:
- Strategic Leadership: Align product development activities with the company’s business goals and market demands
- Team Management: Lead and manage Product team, including product managers, product owners, product marketing and UX/UI designers
- Product Strategy: Develop and execute product strategies, roadmaps, and timelines
- Product Usage: Closely track product usage and data analytics to ensure product stickiness and maximize customer retention
- Market Analysis:Conduct market research to identify opportunities for new products and enhancements
- Cross-functional Collaboration: Work closely with engineering to develop clear and precise product specifications to ensure product reliability and scalability. Also work with sales and marketing to ensure go to market, releases and product marketing are aligned across the organization.
- Budget Management: Create and manage budgets for product development staff, resources and tools.
Requirements:
- At least 8 years' in product management
- 3+ years’ as a people manager
- 3+ years’ experience in Product Management in Cybersecurity and in SaaS
- BA/BS in business or tech; MA/MS a plus
- Strong leadership, critical thinking, problem-solving, and communication skills
- Familiarity with product management software and tools
- Excellent people management skills, including coaching and mentoring
Benefits and Perks
- Competitive salary
- High-quality Health, Dental and Vision Insurance
- Paid Time Off (PTO) plus Company Holidays
- A remote or hybrid position with an optimum work/life balance for staff and their families.
Our Commitment
CyberQP is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We believe in equal treatment and opportunity for all staff and strive to actively build a diverse workforce where everyone is treated equally. Everyone has a responsibility to treat others with dignity and respect, and make sure all people feel included and have access to the same opportunities. We actively strive to create an environment where all persons are able to share their ideas, beliefs, and skills. We are proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.