The Cybersecurity Awareness and Education specialist role is responsible for managing the development and delivery of engaging content and activities to raise cyber awareness across all Deloitte geographies worldwide. This role supports the Global Cyber Culture Service to reduce and mitigate human cyber risk at Deloitte. The role requires a strong understanding of Deloitte’s cybersecurity policies, compliance standards, human-related cyber risks, marketing and engagement, and cybersecurity strategic goals. The candidate is capable of effectively communicating and influencing Deloitte culture to improve cybersecurity hygiene and best practices for all 450,000+ Deloitte professionals worldwide. SANS Institute Security Awareness Professional (SSAP) certification is highly desired.
Key Responsibilities:
- Collaboration and Development: Work with the Global Cyber Culture service team and contacts across geographies and business areas to develop cybersecurity awareness and education plans that mature and improve cybersecure behavioral results.
- Content Creation: Plan, research, and create high-quality cybersecurity awareness communications deliverables such as presentations, leadership talking points, videos, emails, articles, compelling images/infographics, web content, and online training.
- Communication Strategy: Determine the appropriate messaging, style, and context for communications deliverables that support the overall communications strategy, creatively working within Deloitte templates, adhering to Deloitte brand standards, and reflecting the needs of our diverse internal audiences.
- Metrics and Evaluation: Lead the development and implementation of comprehensive data and analytics to assess the effectiveness of the Global Cyber Culture Service and make recommendations for continuous improvement.
- Educational Experiences: Design, support development, and implement cybersecurity educational experiences like micro-trainings, cyber quizzes, and virtual online team experiences.
- Leadership Communication: Communicate with DTTL and member firm leadership to gain support for cybersecurity awareness initiatives and develop communication strategies to foster a cybersecurity-aware culture.
- Cross-functional Teamwork: Contribute to cross-functional team projects as required.
- Internal Customer Service: Contribute to the cybersecurity awareness service, coordinating with the Global Cyber Culture network (130+ individuals across 100+ geographies), and managing effective and efficient customer service processes.
- Regulatory Compliance: Maintain awareness of changes in regulations and compliance and the impacts. Ensure campaigns and content comply with relevant compliance requirements.
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Here are the qualifications for this:
- Minimum two (2) years’ experience in cybersecurity training and awareness, internal communications, corporate communications, marketing, or a related field.
- Effective communication and strategic planning skills.
- Superior writing and editing skills with a proven track record across a variety of audience groups, cultures worldwide, and channels.
- Creative problem-solver; sees the value in active brainstorming and collaborative innovation.
- Experience designing and implementing cybersecurity educational experiences (e.g., interactive e-learnings, micro-trainings, cyber quizzes).
- Experience with internal cybersecurity awareness communications campaigns with demonstrable results in driving awareness and building engagement in a globally dispersed workforce.
- Experience in managing vendors relationships.
- SANS Security Awareness Professional (SSAP) certification is highly desired.