The Opportunity
Join our dynamic global CyberArk team and make a significant impact! We are seeking a talented individual with expertise in Privileged Access Management (PAM). As a member of the CyberArk operations team the role include addressing and resolve privileged access management issues, ensuring secure and efficient system access. Tackle complex problems with innovative solutions, manage onboarding and offboarding of privileged accounts, and streamline operations through process efficiencies and automation.
If you have a passion for cybersecurity and a knack for problem-solving, we want to hear from you! Join us at Manulife and help us safeguard our critical IT assets.
Office location: Toronto - Canada
Work arrangement: Hybrid - 3 days in office, 2 days from Home; Remote working arrangement is not available.
Role requires being on-call support.
Position Responsibilities
- Provide support for incoming Incidents and request as well as Change management tasks via Service Now.
- Provide 2nd line support for end users
- Particpate in oncall rotation
- Manage non -sla tasks via Jira
- Weekly and Monthly maintenance
- Create Safes and manage permissions to the contents via AD Groups
- Powershell scripting
- Usage of Power BI for reporting
- Audit related activities
- Server patching
Required Qualifications
- Total 5-7 years industry experieince in IT
- Must have 3 years PAM and IAM experience
- Knowledge of Windows, and Linux as well as ACF2
- University degree is desired
Preferred Qualifications
- CyberArk Sentry, Defender certifications
When You Join Our Team
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Primary Location
Toronto, Ontario
Working Arrangement
Hybrid
Salary range is expected to be between
$71,925.00 CAD - $119,875.00 CAD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
