Overview
The Team Lead, IT Operations is responsible for leading a team of analysts and administrators in designing, implementing, and maintaining mission critical networks and systems that support the goals of the university's computing requirements

Key Responsibilities

Works with manager to identify, scope, plan, resource, and schedule short and long-term technology infrastructure priorities.
Provides technical guidance to a team of analysts & administrators in supporting critical technology infrastructure.
Coordinates with Team Lead IT Security on operational priorities and changes related to implementing patches/fixes/upgrades to address security issues.
Works with university external partners including government organizations, higher-ed groups, & private consultants as required to support the university's technology infrastructure.
Identifies professional development opportunities for operations team to increase skills and effectively achieve established goals.
Leads design & implementation of university infrastructure technologies.
Works with internal IT resources, external partners and vendors on the planning, installation, configuration, maintenance, and documentation of a variety of technologies that may include networks, server operating systems, specialized appliances, applications, enterprise databases, and related systems and services which support the university's technology services.
Works with team to ensure effective data recovery - using internal staff and external contractors, assists with ensuring backup and restore capabilities are always functional, & that systems and data are recoverable in the event of a data loss.
Ensures team is following configuration management and hardening standards for servers, network devices, etc.

Qualifications

A Bachelor’s degree in Computer Science, Information Systems, or a related field.
5-7 years progressive experience in IT systems and/or network administration.
Strong work ethic and proven success working in a team environment.
Supervisory experience in an IT organization would be considered a significant asset.
Experience in a University environment is considered an asset.
Strong organizational skills and excellent interpersonal skills.
Excellent written and oral communication skills.
Ability to handle multiple projects and meet deadlines

Job Types: Full-time, Permanent

Salary: $62,614.00-$76,498.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Vision care
Wellness program
Work from home

Schedule:

8 hour shift

Ability to commute/relocate:

Antigonish, NS: reliably commute or plan to relocate before starting work (preferred)

Education:

Bachelor's Degree (required)

Experience:

Information Technology: 5 years (required)

StFX University

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