Region: Southwestern Ontario

Travel: Regional travel required, with occasional trips to the U.S.

About the Role

Our client is seeking a motivated Account Manager to oversee customer relationships and growth opportunities within the healthcare facilities market. This role focuses on delivering technology-driven building solutions and ensuring clients receive exceptional support throughout their engagement.

You’ll be responsible for nurturing long-standing client partnerships while also identifying and developing new business with healthcare organizations. The position requires strong communication skills, a consultative sales approach, and the ability to understand technical offerings related to building systems.

What You’ll Do

Build and maintain trusted relationships with healthcare clients, ensuring you understand their operational and technology needs.
Act as the main point of contact for assigned accounts while expanding your network within the healthcare community.
Collaborate with internal operations and technical teams to promptly resolve issues and improve customer satisfaction.
Track sales activity, account updates, and opportunities using CRM tools.
Pursue new business by engaging decision-makers across different levels—from technical staff to senior leadership.
Identify customer priorities and align them with relevant building technology solutions.
Stay knowledgeable about the products and technologies you represent and help customers navigate their modernization or upgrade initiatives.
Manage contract renewals and promote additional services to expand account value.
Produce accurate sales forecasts and contribute to pricing and win strategies.
Work with colleagues nationwide to share learnings and replicate successful approaches.
Negotiate agreements and close opportunities to meet or exceed sales targets.

Required Background

Postsecondary education in a technical discipline
At least 3 years of experience in one or more of the following areas:
Building systems or automation
HVAC controls
Access control
Fire detection systems
CCTV or security technologies
Valid G-class driver’s license

Preferred Qualifications

Formal training or accreditation in building sciences or relevant technology fields
Experience managing high-value accounts using a consultative sales approach
Proven ability to influence stakeholders at various levels—technical teams, finance, procurement, senior executives
Familiarity with recurring service offerings such as cybersecurity support, analytics platforms, or predictive maintenance
Direct experience working with healthcare clients (hospitals or long-term care)
Proficiency with CRM platforms (e.g., Salesforce)
History of meeting or exceeding sales goals
Strong communication and presentation skills
Confident understanding of how customer challenges align with building system solutions
Ability to work independently while contributing to broader team efforts
Engagement with local professional or industry groups

Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared by a member of our team

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