Job Summary

As a Spare Part Sales Engineer Support, your responsibility is to provide administrative and technical support to the Spare Part Sales Manager, ensuring efficient sales operations, and assisting in achieving revenue targets.

Job Duties

Processing, record keeping, response to customer inquiries
Following up on inquiries from customers regarding the status of their orders
Keep a detailed record of all orders and delivery dates
Following up with purchasing and manufacturing on late orders
Manage and follow spare parts processes
Printing off the required drawings for quoting
Preparing the folders for spare part orders
Following up with engineering if there are questions when preparing a quote
Photocopying manuals when one is sold to a customer
Preparing quotes and entering orders in AX for spare parts
Assist with other administrative tasks as required

Job Requirements (Education, Knowledge & Skill)

Experience working within an ERP system
Able to read and interpret mechanical engineering drawings is a plus
Experience working in a technical environment is a plus
Knowledge of manufacturing processes such as CNC machinery and assembly is a plus
Able to accurately enter data with attention to detail
Good written, oral, and listening skills to convey and receive technical information
Proficiency using Microsoft Office Suite including Word, Excel, and Outlook
Flexible with changing priorities and multi-tasking as needed
Work effectively within a cross-functional team environment
Effectively meet deadlines

Work Conditions & Physical Demands

Working in a typical office and manufacturing environment

Other:

Work is highly independent

Samco Machinery

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Spare Parts Sales Engineer Support