What We Do

RL Canning Inc. is a global provider of information technology consulting and managed services. We deliver innovative IT services that offer our customers the flexibility to meet unique business needs and the opportunity to transform and perform through services. Our people, and their capabilities, make a difference and share a passion for excellence and commitment to the customer experience.

Our Mission

Make a difference to our customers with our people, a dedicated team that shares a passion for excellence and commitment to our mission and values.

About the Role

The Security Analyst will be responsible for assisting Elections Authorities (EA) and agency locations (911 offices, etc.) throughout an assigned geographic region to improve their Cybersecurity posture electronically, in-person, and by phone. Based on guidance and training, staff will conduct an organizational risk assessment with each location, review and help to create accurate network maps, and advise locations on the implementation of the Elections Baseline Security controls as well as the CIS Controls. Additionally, staff will assist with the assessment of elections systems, and provide guidance and technical assistance to offices to provide cybersecurity and systems guidance.

Responsibilities

Evaluates and troubleshoot computer and network systems.
Recognizes and performs functional escalations in situations beyond the normal scope of responsibility.
Provides technical documentation to ensure efficient planning and execution.
Understands and supports the organization’s policies, procedures, processes, goals, and objectives.
Facilitates support resolution and usability tasks to meet customer needs.
Delivers network components and solutions that meet expectations for quality, timeliness, and cost-efficiency.
Works with a metric-driven support model to ensure quality performance.
Other duties as assigned.

Required Qualifications

2+ years of IT experience.
Candidates must be able to work on their own and feel comfortable reaching out to election agencies to schedule appointments, conduct a site survey, and present cybersecurity best practices to a group of election officials.
Great customer service and communication skills are a must.
Basic understanding of Cisco firewalls and networking (routing and switching).
Strong verbal communication skills and a positive attitude.
Experience working with critical service components or network technologies found in industry-standard frameworks, methodologies, or technical certifications (ITIL, CCNA, etc.).
Previous experience managing and configuring Active Directory preferred.
Reliable transportation, a valid driver's license, and insurance. Mileage and parking reimbursement is offered.
Ability to travel.

Who We Are

For over 20 years, we’ve worked with customers from Fortune 1000 companies to Government organizations. What we have learned through this experience is that our customers appreciate our innovative solutions, adaptable services model, and our collaborative approach. We offer a wide range of services and have a broad base of capabilities including, but not limited to the following:

Digital Transformation
IT Service Desk/End User Support
Configuration Management
IT Asset Lifecycle Management
Site Support Services
Project Management

Why Join Us?

We offer a positive and supportive working environment, and full benefits including Medical, Dental, Vision, 401K, Life Insurance, short-term disability, and long-term disability, along with six paid holidays, paid time off, and more.

** RL Canning is an Equal Opportunity Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, or an unfavorable discharge from military service.

**Due to resource requirements, we are not offering visa sponsorships for this position.

RL Canning

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