We are looking for a forward-thinking IT Specialist who enjoys solving technical challenges but is equally excited by the future of technology, automation, and AI.

This is not a traditional IT support role. We're seeking someone who can maintain and improve our technology environment while helping the business embrace modern tools, automation, and artificial intelligence to work smarter and more efficiently.

The successful candidate will bridge the gap between day-to-day IT operations and business innovation, acting as both a trusted technical resource and a champion for continuous improvement.

Key Responsibilities

IT Operations & Support

- Manage and maintain company hardware, software, networks, and technology infrastructure.
- Provide responsive technical support to employees across the organization.
- Administer user accounts, permissions, devices, and software platforms.
- Maintain cybersecurity best practices, including MFA, device management, backups, and data security.
- Coordinate with software and technology vendors to ensure systems remain reliable and effective.
- Support the deployment and integration of new technologies across the business.

AI & Business Innovation

- Evaluate business processes and identify opportunities for automation and efficiency improvements.
- Research, test, and implement AI tools and technologies that enhance productivity.
- Help employees adopt new digital tools and workflows confidently and securely.
- Develop practical guidelines for the safe and effective use of AI within the business.
- Stay current on emerging technologies and recommend solutions that deliver measurable value.
- Work closely with leadership to drive innovation and continuous improvement initiatives.

What We're Looking For

- Experience in IT support, systems administration, technical operations, or a related role.
Strong interest in technology, AI, automation, and process improvement.
- Hands-on experience with AI tools such as Microsoft Copilot, ChatGPT, OpenAI tools, automation platforms, or similar technologies.
- Understanding of cybersecurity best practices and secure data management.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Highly organized, self-motivated, and eager to learn.
- Experience supporting Microsoft 365 environments is considered an asset.
- Experience with PowerShell, Python, APIs, or workflow automation tools is considered an asset.

The Right Candidate

We're looking for someone who is naturally curious, energetic, and always looking for a better way of doing things. You don't just fix problems—you look for opportunities to improve systems, streamline processes, and introduce new ideas.

You enjoy exploring emerging technologies, testing new software, and helping others embrace change. Whether it's implementing AI tools, automating repetitive tasks, or improving the user experience, you're motivated by the opportunity to make a real impact on how a business operates.

What We Offer

- Competitive compensation package.
- Performance-based bonus program.
- Competitive annual leave package.
- Comprehensive healthcare benefits.
- Opportunity to work directly with company leadership and influence business operations.
- Ongoing professional development and exposure to emerging technologies.
- Long-term career growth within a growing and innovative company.

If you're passionate about technology, AI, automation, and helping businesses operate more efficiently, we'd love to hear from you. Apply today with your resume and tell us how you've used technology or AI to improve a process, solve a problem, or drive innovation.

Pay: $70,000.00-$90,000.00 per year

Work Location: In person

Muskoka Recruitment

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