IsoMetrix, is a leading integrated risk management software company with offices in the USA, Canada, Australia, United Kingdom and South Africa. We provide state-of-the-art solutions for ESG, EHS and GRC management.

Backed by the leading private equity firm Carlyle, an investment firm with $293bn of assets under management, SaaS-oriented business model. Crucial to the future success of the business.

Crucial to the future success of the business we are looking for a candidate with suitable qualifications and experience to join our dynamic and passionate team in an IT development environment.

Main purpose of Job:

Main focus will be to provide technical support for a particular customer however on an ad hoc basis could potentially assist with other internal departments and clients

Primary responsibilities:

Support and installation on all versions of IsoMetrix including as well as:

IIS Administration and Troubleshooting
SQL Administration and troubleshooting
Installation including patches and service packs

Internal IT where required:

Maintenance of several applications: websites and FTP Server, test environments and servers, backups, system administration, maintaining vendor relationships, improving system performance, upgrades and future technologies and more
Assist users and support software.

IT Procurement:

Installations of IsoMetrix and Customer Hosted solutions including scheduling and liaising with all stakeholders

Web-Servers and installations:

Maintenance of the web servers and web server clients
Handling and assisting with installations

IT Security:

SSO Authentication, SAML Authentication, LDAP configuration, certificate support, ciphers and protocols configuration, https configuration, etc.

Infrastructure management:

Microsoft Azure and our self-hosted infrastructure

IT Strategy:

Brainstorm new ideas and ways to improve Azure and infrastructure implementations
Adequate disaster recovery strategy, high availability, backup and recovery and successful execution
Information Systems adoption strategy
ISO 27 001 support and ongoing compliance
Supporting DevOps strategy adoption

Minimum education experience:

Diploma in IT
5 years experienced as a Technical Support Engineer
3 year of SQL experience

Additional requirements:

Microsoft Windows XP/7/8/10/11
Microsoft Server 2008/2012/2016/2019
IT qualification
Microsoft SQL Server 2008 and above
Active Directory/LDAP
Microsoft IIS 6 and above
General TCP/IP networking, VPN and Firewalls
IaaS, PaaS and SaaS

Personal attributes:

Strong communication skills
High degree of professionalism
Attention to detail. High work ethic
Problem solver and resolution orientated
Team player
Energetic and able to sustain high performance levels through difficult and high pressurized times

The IsoMetrix DNA encompasses the following core values and behaviours:

Own It!
Do the right thing
Embrace Ideas
Win together
Think Beyond

IsoMetrix

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