IsoMetrix, is a leading integrated risk management software company with offices in the USA, Canada, Australia, United Kingdom and South Africa. We provide state-of-the-art solutions for ESG, EHS and GRC management.
Backed by the leading private equity firm Carlyle, an investment firm with $293bn of assets under management, SaaS-oriented business model. Crucial to the future success of the business.
Crucial to the future success of the business we are looking for a candidate with suitable qualifications and experience to join our dynamic and passionate team in an IT development environment.
Main purpose of Job:
Main focus will be to provide technical support for a particular customer however on an ad hoc basis could potentially assist with other internal departments and clients
Primary responsibilities:
Support and installation on all versions of IsoMetrix including as well as:
- IIS Administration and Troubleshooting
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SQL Administration and troubleshooting
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Installation including patches and service packs
Internal IT where required:
- Maintenance of several applications: websites and FTP Server, test environments and servers, backups, system administration, maintaining vendor relationships, improving system performance, upgrades and future technologies and more
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Assist users and support software.
IT Procurement:
- Installations of IsoMetrix and Customer Hosted solutions including scheduling and liaising with all stakeholders
Web-Servers and installations:
- Maintenance of the web servers and web server clients
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Handling and assisting with installations
IT Security:
- SSO Authentication, SAML Authentication, LDAP configuration, certificate support, ciphers and protocols configuration, https configuration, etc.
Infrastructure management:
- Microsoft Azure and our self-hosted infrastructure
IT Strategy:
- Brainstorm new ideas and ways to improve Azure and infrastructure implementations
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Adequate disaster recovery strategy, high availability, backup and recovery and successful execution
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Information Systems adoption strategy
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ISO 27 001 support and ongoing compliance
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Supporting DevOps strategy adoption
Minimum education experience:
- Diploma in IT
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5 years experienced as a Technical Support Engineer
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3 year of SQL experience
Additional requirements:
- Microsoft Windows XP/7/8/10/11
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Microsoft Server 2008/2012/2016/2019
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IT qualification
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Microsoft SQL Server 2008 and above
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Active Directory/LDAP
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Microsoft IIS 6 and above
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General TCP/IP networking, VPN and Firewalls
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IaaS, PaaS and SaaS
Personal attributes:
- Strong communication skills
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High degree of professionalism
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Attention to detail. High work ethic
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Problem solver and resolution orientated
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Team player
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Energetic and able to sustain high performance levels through difficult and high pressurized times
The IsoMetrix DNA encompasses the following core values and behaviours:
- Own It!
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Do the right thing
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Embrace Ideas
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Win together
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Think Beyond
