Job purpose

The Junior IT Systems Administrator provides full-time Information Technologies services to Holsag Canada Inc. on site at our Lindsay, ON plant. Working alongside the IT department remotely in Orem, Utah, the Junior IT Systems Administrator is responsible for ensuring the continued maintenance and implementation of software and hardware for our Canadian Facilities as well as assisting with company wide projects and initiatives.

Mission

The main purpose of this position is to manage the daily help desk ticketing system and resolving issues in order to ensure the continuity of our systems and that people can function efficiently at their job as well as mitigating or eliminating risk to our IT infrastructure through a keen understanding of cybersecurity.

This is a full time in office position Monday - Friday - $60,000-$65,000 CAD/ Yr

Duties and responsibilities

Provide efficient Help Desk support to end-users, addressing technical issues and inquiries promptly.
Implement basic security measures and best practices to safeguard the organization's IT assets.
Implement and maintain robust data backup and recovery solutions.
Administer Storage Area Networks (SAN) and Network Attached Storage (NAS) systems for efficient data storage and retrieval.
Manage and maintain the organization's virtualization environment (Hyper-V platforms.)
Oversee the configuration, administration, and troubleshooting of Active Directory and Azure AD services.
Ensure smooth operation and optimal performance of printers and related devices.
Assist in designing, implementing, and maintaining networking infrastructure for seamless data flow and connectivity.
Collaborate with the team to deploy and manage services on Azure Cloud.
Collaborate with other teams to integrate Microsoft ERP systems (MS NAV, MS Business Central) and Microsoft CRM systems (MS CRM, MS Customer Engagement) into new and existing systems.
Abide by and enforce all Health & Safety Policies and procedures in the workplace.
Participate in all workplace training requirements and ensure all reporting staff adhere to this requirement within the timeframes required
Consistently looking at ways to add value and continuous improvements and should also take ownership in owning their role and to grow and develop personally and professionally, and to help others in doing this as well.

Uses the 5 OPS standards and best practices in their daily performance, showing results in:

Safety

Quality

Delivery

Cost

Morale

Other duties as assigned.

Qualifications

The following are qualifications that are necessary for a person to be considered for this position.

Qualifications include:

· Minimum 1-3 years IT experience

Working conditions

This job operates primarily in an office environment. But may frequently interact in a manufacturing/warehouse environment. The employee is occasionally exposed to a variety of conditions such as:

Occasional loud noise level

Varying temperatures

Dust, dirt

This position may also require domestic travel, 5% to 10%

Physical requirements

This job requires:

Frequent sitting (75%)

Occasional, lifting, bending, stooping and kneeling

Occasional lifting (25-50lbs)

Competencies

Learning Ability – Enjoys and excels at learning new information or skills.

Adaptability/Flexibility – Able to modify and embraces shifts in job requirements or day to day scheduling changes and maintains productivity in a positive way.

Job Specific Knowledge - Works to gain further knowledge in role and cross trains to assist in other areas for growth opportunities and advancement.

High Organizational & Time Management Skills – Spends time on what is important and does not waste time on unproductive or lower priority tasks.

Project/Task Management – Effectively fulfills their own role in a timely fashion. Understands the critical path for projects and processes to meet deadlines.

Analytical Skills – Applies logic and sound critical thinking to evaluate data and devises improvements based on strong analytical findings.

Self-Driven – Can find value added things to do to increase role, is internally motivated to achieve results and complete tasks.

Holsag

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Junior IT Systems Administrator