About us

We are leading edge law firm with advance IT platforms for global immigration processing.

See our website and linkedin profiles

Howard Greenberg

Naumaan Hameed

www.greenberghameed.com

Overview:

We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. If you have a passion for technology and enjoy helping others with their IT needs, we want to hear from you.

Responsibilities:

- Respond to IT support requests from end-users in a timely manner

- Provide technical assistance and troubleshooting for software applications and computer hardware

- Install, configure, and maintain computer systems and software

- Collaborate with the IT team to resolve technical issues

- Set up and maintain network equipment such as firewalls and LAN connections

- Ensure data security and system integrity

- Document IT procedures and configurations for future reference

Requirements:

- Proven experience in IT support, help desk, or technical support roles in an Apple environment

- Strong knowledge of Microsoft 365 Suite , Adobe, operating systems

- Familiarity with software troubleshooting tools and processes with emphasis on Microsoft Defender and related apps designed for Outlook

- Understanding of apple computer hardware components and peripherals

- Knowledge of network technologies including firewalls and LAN setups

- Excellent customer service skills with the ability to communicate technical information effectively

Preferred Skills:

- Certification in IT support or related field is a plus

- Experience working in a fast-paced IT environment

Join our team and be part of a dynamic IT department dedicated to providing top-notch support to our organization.

Job Types: Full-time, Part-time, Fixed term contract
Contract length: 6-12 months

Expected hours: 15 – 30 per week

Schedule:

Monday to Friday
On call

Experience:

IT support: 1 year (required)

Licence/Certification:

CompTIA A+ (preferred)

Work Location: Hybrid remote in Toronto, ON M5V 2Y1

Greenberg Hameed Professional Corporation

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