Who we are?

At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers – listening, reflecting, responding – and being there for them during the most trying times of their lives. To be the best at what we do, we look for compassionate, creative people who work efficiently, aren't afraid to make decisions, and are driven to understand how their role fits into our vision; to be the innovative insurer trusted by families to provide financial protection through partners who care.

For more than 60 years, Canadian Premier has been committed to providing financial security to Canadians and their families in the face of uncertainties, insuring over two million customers coast-to-coast. Every day at Canadian Premier means a day spent helping Canadians and their families build secure tomorrows.

Headquartered in Toronto, Ontario, with an office in Burnaby, British Columbia, we are a wholly owned and independently operated subsidiary of Securian Financial, a Fortune 500 company*.

Who we need?

Reporting to the Manager, Enterprise Risk Management, we are looking for an Operational Risk Specialist. You will assist in all risk initiatives and programs, verifying all risks are managed in accordance with Canadian Premier's Risk Appetite and adherence to our risk framework, policies, processes, and guidelines. In addition, you will collaborate with Risk Champions to collect and analyze risk data and update all related information.

As we grow organically and through acquisition, we need someone strategic with a growth mindset who can build strong internal partnerships and provide highly valued enterprise, business continuity and cybersecurity risk management guidance.

This is a hybrid opportunity, working 2-3 days per week in our Toronto office.

What is in it for you

Exposure, impact, and professional growth. This is an opportunity to interact with every area of the organization, gaining exposure and insights across our operations. You will be able to scale your knowledge rapidly and your experience, working as part of a smaller, influential, and essential team providing analysis, process guidance, and coaching on business continuity, risk management, and control factors. You will be joining during the initial stages of onboarding our new acquisition and will play a role in aligning processes and people to our risk framework. As we continue to grow at an accelerated pace, so will your career opportunities and next steps here. You will have the chance to work as an internal advisor, moving along a career trajectory to a Risk Manager.

What you will focus on

Policies & Procedures. You will help and coordinate in writing/updating risk policies, procedures, and guidelines.
Risk events. You will assist in managing the identification, assessment, monitoring, resolution, and reporting of risks, issues, and events. You will contribute to the planning and tracking of follow-up activities. You will coordinate and ensure post-implementation verification.
Risk mitigation. You will assist in Identifying, maintaining, and evaluating control design and effectiveness to mitigate risks. You will work with the Manager of Enterprise Risk Management, "Risk Champions," and BCM coordinators in business and corporate functions to ensure company alignment.
Manage data. You will manage the Canadian Premier GRC system (Resolver) and monitor quarterly KRIs. You will conduct risk assessments and facilitate businesses in data input.
Knowledge sharing. You will support and ultimately independently facilitate Risk & Control Self Assessments (RCSA) workshops. You will maintain and update BCP and BIA documents and coordinate tabletop exercises and drills.
Reporting. You will analyze data and conduct risk reporting, loss analysis/root cause evaluation, key risk indicator reporting, initiative risk assessments, and post-implementation reviews for new products/pilots.

What you bring

The experience. You have a degree in Business, Accounting, Finance, Statistics, or a related field as well as direct experience working as an Analyst at an insurance company or a financial institution. You are familiar with industry practices and evolving trends, in particular OSFIs E 21, B 10 and E 13. You have gained insights working across enterprise/operations, cybersecurity, and business continuity risk management. You are familiar with setting up and monitoring KRIs, facilitating risk workshops and preparing risk profiles and reports. You have experience in process management, implementation of governance and controls, and operational risk management oversight.
The analytical and technical skills. You have advanced Excel skills. You have critical thinking and problem-solving techniques and can quickly analyze large data sets to create reports.
The project delivery skills. You have experience planning and delivering projects. You ask intelligent questions to obtain information, identify root causes, and determine solutions. You are highly organized, able to balance and change priorities, anticipate, and respond to issues, and manage details.
The interpersonal skills. You have outstanding professional written, verbal, and presentation skills. You can build trusting relationships within and across teams and confidently work with any level of stakeholder, influencing without authority. You have a genuine interest in understanding others, hearing their perspectives, and addressing their concerns.

Why join?

When you're a Canadian Premier employee, you're part of a hard-working, high-performing, bright-thinking, make-things-happen family. One that sees your potential on day one, challenging you to grow your unique strengths as you create a career filled with opportunity, collaboration and meaning. For our newest team members to our most tenured, we are committed to being an employer that supports the person you want to be, at work and outside of it. We are growing – and we want you to grow with us.

At Canadian Premier, we know there is nothing more important than treating each other with respect, compassion, understanding, and dignity. Even though our family has grown over the years, we still maintain the entrepreneurial spirit that got us started. Watch this video to learn more about our core values and our Canadian Premier family.

Be part of a fast-paced company that offers you exciting opportunities to advance your career while you contribute to helping Canadians build secure tomorrows.

Many of the individuals who lead our team have an impressive tenure with us, and every single one of them will tell you, it is about the people—the people we serve and the people we work with. We are a small organization with flexibility, openness, and responsiveness; with the security and resources to continue to do our work in a way that makes the most impact on our customers.

Be a part of a place guided by people-focused not profit-driven values: Communicate openly, be accountable, be curious, celebrate together as one family.

This is a place that stands behind work-life balance, an accessible leadership team, transparent communication, and an atmosphere that can only be described as family-focused. We continue to promote an engaged work-life balance throughout the pandemic with initiatives that include virtual town halls, casual online coffees, mental health workshops and employee appreciation packages. The very nature of what we do – listening to our customers – is the foundation of how we collaborate, learn from one another, embrace diverse perspectives, and hold each other up.

If you have most of the qualifications we are looking for and you are interested in joining the team, we encourage you to express your interest by submitting an application. Apply now.

Canadian Premier is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Canadian Premier will provide reasonable accommodations available to applicants with disabilities upon request during the recruitment process. Please contact hr@canadianpremier.ca for accommodation requests.

* Securian Financial is the marketing name for Securian Financial Group, Inc., and its affiliates. Insurance products are issued by its affiliated insurance companies. 2020 Fortune 500 Companies List, May 2020.

Canadian Premier Life Insurance Company

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