Zaid Kurdi

Skills

IT Security Program Design and Implementation
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IT Audit & Risk Management
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IT Service Delivery Management
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DevOps, DevSecOps & Zero Trust
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IT Project Management
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Product Strategy & Lifecycle Mgmt.
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Organizational Change Mgmt.
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Contract & Vendor Management
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Customer Relationship Mgmt.
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Risk Assessment & Mitigation
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CI/CD Pipeline Management
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Cost Control & Reduction
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Streamlining Processes/Workflows
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Implementing ITIL Best Practices
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Performance Analysis & Metrics
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Transition & Change Management
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Cloud Infra Migration & Setup

About

Senior professional with 17+ years of experience managing IT security, service delivery, operations, transformation and enterprise infrastructures, aligning technical solutions core missions of organizations
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Expert in delivering best-in-class services with proven achievements and recognition from organizations & customers.
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Analytical mindset for identifying opportunities, assessing challenges, and integrating strategic ideas that improve efficiency, quality, and cost-effectiveness.
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Hands-on experience designing and implementing IT Security, IT Audit, IT Compliance, ITIL and Service Management programs & processes, backed by an advanced degree and formal certifications.
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Proven success in leading high-performing teams, managing complex project programs and driving customer success.
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Designed end to end infrastructure project plans and technology rollouts meeting time and budget requirements.