Wallace Scott Gurney

A results-driven IT professional with many years of experience

Pictou, Nova Scotia, Canada

Details

Cybersecurity Program Name: Coursera Google Security

Skills

Technical Skills:
Operating Systems: Windows Server (2022, 2019, 2012 R2, 2008 R2), Windows POSReady, Windows 11, Windows 10, Windows 7, Unix OS
Software & Applications: Office 365, Microsoft Office Suite (Excel, PowerPoint, Word), Ivanti (LANDesk), SCCM, Lexmark Markvision, WSUS, ServiceNow
Scripting & Automation: PowerShell
Networking: Windows Networking, Domain Name System (DNS), Firewall, Network Equipment, Cabling Installation
Hardware: Laptops, Desktops, Servers, Mobile Devices, Barcode Scanners, Laser Printers, IT Equipment
Other: Backup & Restore, Application Configuration, System Administration, Active Directory, Cybersecurity
Project Management & Analysis Skills:
Project Development, Project Plans, Requirement Specifications, New Product Rollout, Project Coordination
Business & Data Analysis, Analytical Skills, Critical Thinking, Problem Solving, Cost Estimates, Development Times
Vendor Management, Scheduling, Testing, Project Documentation, Risk Assessment
Project Timeline Management, Project Issue Resolution, Budget Management
Customer Service & Communication Skills:
Customer Experience, Customer Relations, Customer Satisfaction, Customer Support, Phone Etiquette
Communication (Oral & Written), Cross-Functional Communication
Training

About

I'm a results-driven IT professional with many years of experience in retail technology infrastructure and project management. I'm skilled in Windows operating systems, PowerShell scripting, and IT service management, with a proven track record of delivering projects on time and resolving complex technical issues. I excel in analytical and problem-solving roles.