Details
Skills
1. Network Troubleshooting — Hands-on experience diagnosing connectivity issues, WiFi problems, and device configurations
2. Security Fundamentals — Solid understanding of threat analysis, risk management, access control, and incident response through Security+ certification
3. Operating Systems — Practical experience across Windows, macOS, iOS, Android, and basic Linux
4. Technical Support & Troubleshooting — 2+ years resolving hardware and software issues across diverse platforms and devices
5. Security Best Practices — Guided users through account protection, two-factor authentication, and safe data handling
6. Documentation & Reporting — Maintaining accurate records, procedures, and incident logs across multiple roles
7. Eagerness to Learn — Actively building skills through home lab, Wireshark, Kali Linux, and TryHackMe projects
About
CompTIA Security+ certified professional with a background in IT technical support and operations. Completed a Computer System Technology diploma from Cambrian College and have 2+ years of hands-on experience troubleshooting across multiple platforms and devices. Currently building practical cybersecurity skills through a personal home lab, TryHackMe, and real-world projects like network traffic analysis. Looking to transition into an entry-level SOC Analyst or IT Security Analyst role where I can apply my technical foundation and continue growing within the cybersecurity field.
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