Utsav Rawal

Details

Skills

Identity & Access Management
-User Lifecycle
-Azure AD / Entra ID administration
-AD account provisioning
-Group based access
-License Assignment
-Mailbox/Exchange access
-Application access provisioning & deprovisioning
-LAPS lookup
-Privileged / Admin access usage

Enterprise System Admin
-SaaS access Management
-Call Platform Administration
-Backend System Admin
-Remote Command / Endpoint Tooling
-Tier 3 troubleshooting across system

Incident & Service Operation
-Major incident management
-Vendor Coordination
-Stakeholder communication
-MTTA/MTTR reporting
-Post incident documentation
-SOP / KB creation

About

10+ years of experience supporting enterprise environments across infrastructure, security, and identity access. Hands-on experience managing user lifecycle, access provisioning, RBAC, and audit-ready controls using Active Directory, Azure AD, and Microsoft 365.

Experienced in ITIL-based service management, risk controls, and supporting regulated environments. Looking to deepen specialization in Identity & Access Management within enterprise or banking environments.