Tirso Luna

IT & Cybersecurity Professional | Project Management (PMP, PRINCE2) | Driving Secure Digital Transformation

Calgary, Alberta, Canada

Skills

HARD SKILLS
Cybersecurity & IT Security: Security best practices, threat mitigation, endpoint protection, vulnerability assessment, incident response.
Cloud Solutions: Microsoft 365, AWS (basics), Google Cloud, Acronis Cyber Protect (backup & disaster recovery).
Networking & Systems Administration: Windows Server management, Active Directory, VPN, LAN/WAN, TCP/IP, firewalls.
Electronic Security Systems: CCTV, Access Control, Video Analytics, Alarm & Intrusion Systems.
Project Management Tools: Microsoft Project, Agile, PRINCE2, PMP methodologies.
Data Analysis & Reporting: Power BI, Excel (advanced), data visualization and dashboards.
IT Infrastructure: Installation, configuration, and maintenance of servers, workstations, and network equipment.
Technical Support & Troubleshooting: Hardware/software diagnostics, remote support, user training.
Compliance & Safety: WHMIS 2015, Fire Safety, Confined Spaces, Asbestos Safety, Occupational Health & Safety.
Web Solutions: WordPress site design, basic web development, digital platforms integration.
SOFT SKILLS
Leadership & Team Management (led teams up to 6 technicians).
Strong Communication (Bilingual: English & Spanish).
Client Relationship Management & Customer Satisfaction.
Problem-Solving & Critical Thinking.
Adaptability in multicultural and high-pressure environments.
Strategic Planning & Business Development.
Collaboration with stakeholders and cross-functional teams.
Attention to Detail & Process Optimization.

About

Results-driven IT & Cybersecurity Professional with over 15 years of international experience in Colombia, the U.S., and Canada. Skilled in cybersecurity, cloud solutions, IT infrastructure, and electronic security systems, with a strong background in project management (PMP, PRINCE2) and IT governance (COBIT). Proven ability to design, implement, and secure enterprise-level solutions that improve resilience, reduce risks, and optimize operations. Experienced in leading cross-functional teams, managing complex projects from initiation to completion, and delivering measurable results on time and within budget. Bilingual in English and Spanish, with a passion for supporting organizations and multicultural communities in achieving digital transformation and operational excellence.