Details
Skills
Incident Management & Technical Support, Monitoring & Troubleshooting, Problem Solving Under Pressure, Cross-Team Collaboration, Documentation & Process Improvement, Adaptability & Fast Learner, Customer-Focused Mindset
About
Versatile and highly adaptable IT professional with over 9 years of experience across Technical Support, DevOps, Site Reliability Engineering, and Database Administration. Known for a strong analytical mindset, proactive troubleshooting, and a passion for solving complex technical problems. Currently seeking to transition into cybersecurity, bringing a deep understanding of infrastructure, automation, and incident management from prior roles. Eager to contribute to detection, response, and prevention efforts while continuing to grow in threat modeling, vulnerability management, and secure system design.