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Lax Thomas

Cybersecurity Specialist | Digital Forensics | Penetration Tester | CompTIA security +| HTB | Try Hack Me
Hamilton
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Skills

Windows10, Android, iOS, Mac OS, Linux, Kali Linux Microsoft Excel, Azure Sandbox, VMware, Google Workspace, Azure

About

3+ years of experience providing end-client customer support in the IT industry
Highly skilled in troubleshooting, repairing and upgrading: software, hardware, operating systems and mobile devices with an interact in data analytics and processes
Demonstrated ability to provide satisfactory solutions to clients with excellent problem solving skills developed through years of customer support experience and community engagement events
Strong written and verbal communication skills with a proven track record of responding to needs efficiently by answering 50+ phone calls per day
Team leader and collaborator who drives teams to success with previous experience in training 15 new employees at work