Laura Pottie

Skills

Proficient in MS OfficeSuite - MS Word, Excel, PowerPoint, Slack, Teams, Netsuite, ServiceNow
Excellent in SalesForce data hygiene
Committed to upselling, negotiating, and offering co-term options
Friendly and accountable; takes pride in communicating effectively and engaging customers.
Coordinates and collaborates with multiple stakeholders and projects/contracts.
Strong relationship-building skills; effective team player.
Committed to continuous personal and professional growth - self starter
Passionate about collaborative work and customer success.
Reliable, tenacious problem solver and adaptable to change.
Extremely high attention to detail, analytical and organizational skills

About

At my previous roles at eSentire, CDW Canada, Scalar Decisions and Alida, I honed my skills in managing client relationships, generating quotes, and closing renewals, ensuring full contract value. My proactive approach, attention to detail, and commitment to customer satisfaction and team collaboration will help drive growth and success with any Cybersecurity company.