Skills
Networking : Cisco Routing & Switching, EIGRP, OSPF, TCP/IP, DNS, DHCP, VLAN, LAN, WAN
Firewall : PaloAlto, Cisco ASA, pfSense
Incident Response : Elasticsearch, Kibana, Logstash, Wireshark, Digital Forensics
Administration : Windows Server, Active Directory, Google Workspace, Microsoft 365 (Sharepoint, Exchange)
Operating Systems : Windows, Mac, Linux
Virtualization : VMWare, Hyper-V
Frameworks : NIST, ISO 27001
About
I am an experienced IT professional with over 3 years of IT Help Desk support experience in dynamic and fast-paced environments. With a strong educational background in computer engineering and specialized training in network security and information security management, I have developed a robust skill set that enables me to excel in various IT support and administration roles. I am committed to delivering high-quality service and have a proven track record of resolving complex technical issues efficiently. My goal is to continue growing my expertise in IT while contributing to the success of the organization I am part of.