Skills
Incident Management Plan, SIEM Solutions(ELK stack), Configuring and managing firewalls, routers and IDS/IPS(Snort), Securing various OD(Windows,Linux), Identity and Access Management, Vulnerability Management, Incident Response and Forensics, Security Policies and Compliance(ISO-27001,27002, NIST 800-16, PCI/DSS, COBIT), Cloud Security (Azure, AWS), Threat Intelligence, Security Risk Management
About
I am a dedicated IT professional with two years of experience as a System Engineer, specializing in cybersecurity and computer forensics. My expertise includes troubleshooting technical issues, patching vulnerabilities, and addressing emerging threats, with a particular focus on Log4J mitigation. I possess strong communication, problem-solving, and team-building skills, underpinned by a solid background in privacy program development, data risk mitigation, and regulatory compliance. My educational background includes a Postgraduate Certificate in Cybersecurity and Computer Forensics with a GPA of 3.4, as well as a Bachelor of Engineering in Information Technology with an 83% score. I hold certifications in CompTIA Security+, ISC2 Certified in Cybersecurity, General Linux Administration, and AWS-Cloud Essentials.
In my current role as a Technical Support Consultant at Rogers, I have achieved a 95% customer satisfaction rate through effective troubleshooting and multitasking. I actively contribute to a cohesive work environment, improving interdepartmental communication by 30%, and have reduced technical problem resolution time by 25%. My previous experience at Tata Consultancy Services Pvt. Ltd., India, as a Junior System Engineer involved achieving 100% accuracy in deployments, developing automated status reports, and contributing to client-facing interviews, showcasing my versatility and commitment to excellence.
During my involvement in various projects, such as the WIL Project in Secured Network Administration and the Capstone Project on SIEM Solution, I demonstrated leadership acumen, increased team productivity by 20%, and implemented robust cybersecurity measures, including a 30% reduction in identified vulnerabilities. I am a proactive learner, constantly seeking opportunities to expand my knowledge and skills, with a keen interest in leveraging my expertise to contribute effectively to dynamic business environments.