Skills
Windows OS Installation, troubleshooting, network and hardware support, TCP/IP, VMWare, Linux, Network Security, Cloud Security, Penetration Testing, Incident Response, Security Risk Management, and Analysis, Help Desk Support, Desktop Support, IT Service + Hardware Management, Ticket Tracking, Customer Support, ServiceNow, LAN/WAN, VLANs, TCP/IP, Network Switches, Network Routing, Network Security, Virtual Private Networks (VPN), Database Management – Security – Firewall, Incident Response, Security Risk Management, Penetration Testing, Active Directory, System Administration, Microsoft Azure, AWS, Cloud Security
About
Worked as a successful Level 1 and 2 Technical Support Technician, looking to transition into System Administration and/or Network Administration.