For a description of key terms used on CRA job notices, go to Definitions for job seekers.

About The Job

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.

We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.

Employees are required to work on-site at a CRA-approved location a minimum of two days per week or 40% of their regular monthly work schedule. Effective September 9, 2024, this requirement will change to a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.

Job duties: Program Analyst, SP0453

Reviews, analyzes and evaluates registration applications or continued registration or continued compliance documentation and related financial, funding and legal documents and recommends approval or denial of tax exemption or deferral requests from charitable organizations, specific service organizations and associations.
Researches and provides information, technical interpretation, advice and guidance to internal and external clients and the public on current and proposed legislation, on the registration process, tax administration, laws and Agency policies.
Analyses registered organizations' returns and supporting documents, obtains clarification and additional information from clients, identifies discrepancies regarding compliance and refers files with suspected fraud, negligence or non-compliance for further examination.
Interprets, administers and provides advice and guidance to clients relating to disclosure of information under the terms of the Access to Information and Privacy Acts, resolves complaints, and confirms the availability of, controls and distributes severed documents to lawyers, accountants and the general public.
Identifies, analyzes and monitors issues, recommends improvements and resolves problems regarding registration processes and procedures.
Participates on project teams, working groups and committees involved in the analysis and development of strategies and initiatives including research, analyses, briefings, reports and presentations.
Identifies researches and summarizes information to assist in the provision of accurate, to general and ministerial inquiries on the registration process.

To view the complete work description click here: SP0453. If you cannot access the link, you may contact the email listed at the bottom of the notice to obtain a copy of the work description.

Language Requirements

English Essential
Bilingual Imperative (BBB, CBC, CCC)

The pool established from this staffing process may be used to staff similar positions.

The CRA is one of Canada's top employers! The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.

To apply

Who Can Apply

Persons living in Canada and Canadian citizens and permanent residents living abroad.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents.

Please note that this process will be used to staff positions in Ottawa, Ontario only. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.

Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

We may give preference to the first 400 candidates who meet the staffing requirements to apply. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.

We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.

Essential Staffing Requirements

To be eligible, you must meet the following requirements.

Education

A degree or diploma from a recognized postsecondary institution.

Foreign education credentials and designations

Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.

Candidates with foreign education credentials must have their education confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information visit the Canadian Information Centre for International Credentials.

Any applicable fees are the responsibility of the candidate.

You must upload your education credentials in the education section of your candidate profile and submit all required documents by the closing date and time of this poster. Failure to do so can result in your application not being considered further.

Experience

Have experience* in two (2) of the following:

Interpreting and analyzing legislation.
Interpreting and providing analysis of financial statements/documents.
Dealing with external stakeholders and assisting them in resolving complex questions or issues.
Developing communication products.
Producing documentation for review by management or as part of post-secondary studies, such as research papers, reports, recommendations, or written correspondence.
Experience is normally associated with the performance of these functions as part of the major tasks accomplished for a period of no less than six (6) consecutive months within the last two (2) years.

Assessment

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.

For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.

Minimum And Essential

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.

Performance validation
Second Language Evaluation (for bilingual positions)

Asset Staffing Requirements

Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.

Qualifications (asset)

The following qualifications may be assessed using a locally developed assessment tool. The minimum pass mark of 70% must be attained for each qualification:

Dependability
Judgement
Ability to plan, organize and/or monitor results
Ability to communicate effectively orally
Ability to write clear, concise and logical documents
Ability to work and cooperate in a team environment

Results from locally developed assessment tools are not portable to other staffing processes.

We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on one or more of the above noted asset staffing requirements.

Education (asset)

A degree or diploma from a recognized postsecondary institution, with an acceptable specialization in Social Sciences, Humanities, Law, Accounting, Business Administration, Communications or Finance.

Additional Asset Staffing Requirements

Budgetary considerations
Duration of appointment
Start date
Minimize business disruption
Employment Equity

Conditions of employment

Reliability/Security: Reliability Status

Want to know more?

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.

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