Job Overview:
We are seeking a motivated full-time IT Assistant with foundational experience to support our IT department in managing and maintaining our organization's IT infrastructure. This role is ideal for someone who has gained some hands-on experience and is eager to further develop their skills in a dynamic environment.
Key Responsibilities:
- Technical Support: Assist staff with troubleshooting and resolving hardware and software issues, applying your existing knowledge while learning more advanced techniques.
- System Administration: Help manage and maintain Windows and Linux servers, contributing to system performance and security.
- Network Management: Support the network infrastructure, including routers, switches, and firewalls. Monitor network performance and assist in resolving connectivity issues.
- Data Backup & Recovery: Participate in implementing and managing backup solutions. Ensure data integrity and assist with recovery procedures when necessary.
- Software Installation & Maintenance: Install, configure, and update software applications and operating systems across various platforms, building on your current experience.
- Database Support: Support database maintenance and optimization, performing basic queries and backups as needed.
- Programming Assistance: Assist with scripting and small application development to automate tasks and enhance efficiency.
- Documentation: Contribute to maintaining accurate and up-to-date documentation for IT procedures, configurations, and inventories.
- Security: Help implement and monitor cybersecurity measures to protect the organization’s data and systems.
- Training & Support: Provide support and training to staff on IT tools and best practices, leveraging your growing expertise.
Qualifications:
- Education: A high school diploma or equivalent is required. Some coursework or certifications in Information Technology, Computer Science, or a related field is beneficial.
- Experience: 1-2 years of experience in IT support, system administration, or a related field. Familiarity with Microsoft Windows, Linux, or basic programming is expected, with additional experience in ZFS or databases as a plus.
- Skills: Strong problem-solving skills, a desire to learn and grow, and effective communication abilities. Knowledge of networking, cybersecurity, and data backup strategies is beneficial.
- Certifications: Relevant IT certifications (e.g., CompTIA A+, Network+, Linux+) are advantageous but not required.
Working Conditions:
- Physical Demands: May require lifting and moving IT equipment.
- Work Environment: Primarily office-based, with potential opportunities for remote work or on-site visits to other locations as needed.
Job Type: Full-time
Additional pay:
Benefits:
- Dental care
- Extended health care
- RRSP match
Schedule:
Application question(s):
- What Linux distributions have you worked with?
- Are you comfortable working in a terminal/shell?
Experience:
- Linux: 1 year (preferred)
Work Location: In person