Business Development Executive – Managed IT & Cybersecurity

MatrixIT • Full-time • Canada • C$ 45k - C$ 65k / year • 2d ago

Location: Orléans, Ontario (Hybrid)

Employment Type: Full-Time

About MatrixIT

MatrixIT is a leading Managed IT Services and Cybersecurity provider helping businesses across Ontario leverage technology securely and efficiently. We deliver managed IT services, cybersecurity, Microsoft 365, cloud solutions, backup and disaster recovery, compliance consulting, and strategic IT guidance to organizations of all sizes.

As we continue to grow, we are looking for a professional, relationship-driven Business Development Executive who enjoys meeting new people, building long-term business relationships, and helping organizations solve business challenges through technology.

If you enjoy networking, attending industry events, nurturing client relationships, and working alongside a collaborative technical team, we'd love to hear from you.

Position Summary

The Business Development Executive is responsible for generating new business opportunities, representing MatrixIT at trade shows and networking events, nurturing prospects, and managing client relationships throughout the sales lifecycle.

This is a consultative business development role focused on understanding each client's business challenges and connecting them with the right technology solutions. You'll work closely with our technical consultants and leadership team to develop tailored IT and cybersecurity solutions that help organizations operate more securely and efficiently.

Previous MSP or IT sales experience is an asset but is not required. If you have a strong background in business development or B2B sales, excellent communication skills, and a passion for building relationships, we'll provide the technical training and mentorship needed for you to succeed.

Key Responsibilities

Represent MatrixIT professionally at trade shows, networking events, conferences, and client meetings.
Identify and develop new business opportunities through networking, referrals, strategic prospecting, cold outreach, LinkedIn, email campaigns, and community engagement.
Build and maintain long-term relationships with prospective and existing clients.
Conduct discovery meetings to understand clients' business goals, technology challenges, and cybersecurity needs.
Present MatrixIT's Managed IT Services, Cybersecurity, Microsoft 365, Cloud Solutions, Backup & Disaster Recovery, Compliance Services, and Professional IT Consulting.
Work collaboratively with our technical consultants and engineers to develop customized client solutions.
Coordinate customer meetings, demonstrations, presentations, and follow-up activities.
Prepare proposals, quotations, and customer communications.
Manage and maintain an organized sales pipeline using our CRM.
Consistently nurture prospects through scheduled follow-ups, phone calls, email campaigns, LinkedIn, and networking.
Meet or exceed monthly and quarterly business development goals.
Develop long-term client relationships that generate repeat business and referrals.

Qualifications

2+ years of experience in B2B sales, account management, business development, customer service, or relationship management.
Experience selling Managed IT Services (MSP), cybersecurity, SaaS, cloud services, or enterprise technology is considered an asset, but is not required.
Professional, confident, and an exceptional communicator with the ability to build trust and credibility with business owners, executives, and decision-makers.
Strong networking, relationship-building, and interpersonal skills.
Comfortable presenting to individuals and groups in both formal and informal business settings.
Self-motivated, organized, results-driven, and eager to learn.
Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar is considered an asset.
Professional appearance and excellent customer service skills.
Valid driver's licence with the ability and willingness to travel by vehicle and commercial airline throughout Ontario and across Canada as business needs require. This role includes attending client meetings, trade shows, conferences, networking events, customer visits, and occasional overnight travel.

Training & Mentorship

At MatrixIT, we believe outstanding business development professionals are built through experience, mentorship, and continuous learning.

If you're an experienced sales professional with strong communication skills and a passion for building relationships, we'll teach you the technology.

You'll receive hands-on training from our leadership and technical consultants while participating in customer meetings as part of a collaborative team. This allows you to learn industry terminology, understand our solutions, observe real client discussions, and build confidence presenting technology solutions.

You will never be expected to handle technical conversations alone. Our consultants will join client meetings with you, ensuring every customer receives expert guidance while you continue to expand your technical knowledge and confidence.

We believe technology can be taught. Professionalism, integrity, strong communication skills, and the ability to build trusted relationships are what create exceptional business development professionals.

What We're Looking For

We're looking for someone who is:

Professional, polished, and confident in a business environment.
An outstanding communicator who quickly builds trust and lasting relationships.
Comfortable engaging with business owners, executives, and technical professionals.
Outgoing and energized by networking, trade shows, conferences, and client events.
Organized, proactive, and committed to following up consistently.
Curious about technology and excited to continuously learn.
Motivated by helping businesses solve real problems through technology.
A team player who enjoys collaborating with technical consultants and leadership.
Driven to create long-term partnerships rather than simply close transactions.

Preferred Experience

Experience with any of the following is considered an asset:

Managed IT Services (MSP)
Cybersecurity
Cloud Computing
Backup & Disaster Recovery
Business Continuity Planning
Compliance Frameworks (NIST, CIS Controls, ISO 27001)
Professional Services

What We Offer

Competitive base salary.
Uncapped commission structure.
Performance-based bonuses and incentives.
Health and dental benefits.
Paid vacation.
Ongoing business development and technical training.
Career advancement opportunities.
Flexible hybrid work environment.
Company laptop and mobile phone.
Mileage reimbursement and approved travel expenses.
Opportunities to represent MatrixIT at trade shows, conferences, and customer events throughout Ontario and Canada.
A supportive team environment where you'll work alongside experienced consultants and continue growing your business and technical knowledge.

Why Join MatrixIT?

At MatrixIT, we build long-term partnerships with our clients by delivering trusted technology solutions and exceptional service.

We're looking for someone who enjoys meeting people, developing meaningful business relationships, and making a real impact on organizations through technology.

If you're an experienced business development professional with a passion for helping businesses grow and the drive to build a successful career in the IT industry, we'd love to hear from you.