In this exciting customer-facing role, you will develop strong working partnerships with your assigned customer and internal client teams. You will partner with a senior technician on the team that will serve as a mentor and provide coaching.
Requirements:
- Desire to learn Cisco Networking technologies
- 0-3 Years of Network, IT, Electrical Engineer, or Software Experience (recent graduates are encouraged!)
- Bilingual in French - Customers are all French speaking.
Role & Responsibilities
· Responsible for network operations, as well as lab verification.
· Works independently within a team, with mentorship in sophisticated situations only.
· Will cover a broad area, multiple technologies. Is able to apply recommended product behavior and industry standard methodologies.
· Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
· Communicates difficult concepts. Guides, influences and persuades others either internally and externally.
· Connects with internal team members, customers and partners across functions and boundaries to achieve remarkable results. Earns the confidence of leaders and customers and able to use the confidence to achieve results.