Manager, Cybersecurity Operations (PSI)

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Join the Partner Solutions (PSI) team as Manager of Cybersecurity Operations!

Your role will essentially be to ensure the monitoring of the infrastructures under PSI's responsibility, the management of security incidents, the supervision of security investigations and an active participation in the maintenance of security controls.

What you'll do here:

• Provide uninterrupted (24/7) security monitoring of all IT operations and infrastructure.
• Develop and test documented action plans in the event of a security incident.
• Oversee the cybersecurity incident response process.
• Assist in the implementation of controls to mitigate operational risks.
• Work closely with internal teams to detect and understand threats.
• Maintain and regularly update security tools, technologies, and processes.
• Participate in the evaluation of technological tools, software, and practices.
• Implement new technologies to mitigate operational risks.
• Oversee the process of updating security patches.

What you bring to the table:

• Bachelor’s degree in science of technology, information security or any equivalent combination of education and experience.
• Minimum of 3 years of experience in team management.
• A minimum of 10 years of relevant work experience in information technology.
• A minimum of 3 years of experience in information security.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• Possess advanced knowledge in areas such as computer networking, operational security platforms, information security principles, application development, and technical writing.
• Possessing a recognized certification such as CISSP, CISM, CRISC or GSEC is an asset.
• Knowledge of standards, regulations and legislation governing information security (NIST, OBIT5, ISO 27001) is an asset.
• Analytical mind and pragmatic approach to addressing IT security issues and issues.
• Leadership ability to facilitate collaboration within the team.
• Mentor and coaching skills to develop the team within the company.
• Ability to compose and present material to communicate complex concepts and achieve consensus.
• Ability to work in a fast-paced environment with multiple objectives.
• Highly motivated, autonomous, and attentive to details.
• Ability to effectively manage priorities in a high-pressure environment.
• Ability to deal diplomatically at all levels of the organization.
• Ability to challenge the status quo.
• Customer-oriented approach to meet business needs.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.