2U Network Security Operations Analyst

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity®

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

This type of position is ideal for someone looking to build a career in finance, banking, and technology. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

The focus of a Network Security Operations Analyst centers around producing timely results that are high quality and accurate. Benefiting from an analytical, inquiring and critical mind, this job requires imagination and strong problem solving skills, but with a strong technical orientation. The job requires an ability to deal with abstract concepts, systems and ideas and all of that in an organized and self-disciplined way. Intellectual confidence is important in this job and to do it well requires close, hands-on involvement, careful follow-up and very disciplined, and limited, delegation. Central to this job is the need to weigh all decisions carefully and thoroughly, based on expertise in order to avoid unpredictable risk. You will be responsible for a variety of tasks including the continuous monitoring of cloud operations and security. Additionally, Network Security Operations Analysts are expected to continually strive for innovation, efficiencies, proactively remediate problem areas, write documentation and educate users on functionality, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

As a Network Security Operations Analyst you will act in an operational role focusing on real time event and incident analysis. You will be responsible for a variety of tasks including the following:

• Monitoring and analysis of cyber security events with the use of Security Information and Event Management (SIEM)
• Monitor and triage infrastructure environment health and performance alarms
• Triage security events and incidents following Standard Operating Procedures
• Track incident remediation status from start to finish
• Escalate events and incidents to next level support where appropriate
• Provide incident documentation to management
  
  

Additionally an Network Security Operations Analyst will follow policies and procedures; complete administrative tasks correctly and on time; support the Bank’s goals and values; will perform other duties as assigned; benefit the bank through outside activities, participate in coordination of disaster recovery planning and preparation, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

Minimum Requirements:

• Understanding of cloud and on-prem network infrastructure and systems
• Strong analytical troubleshooting skills
• Ability to collaborate and work in a team environment
• Overall Understanding of TCP/IP 3-way handshakes, network protocols, and network routing
• Strong communication skills
• Maintain incident or event tracking via internal ticketing system in a timely manner
  
  

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Experience with Windows and Linux platforms
• Experience with application and network performance monitoring
• Experience with Microsoft Azure and AWS cloud infrastructure
• Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results
• Ability to think creatively and meet challenges with resourcefulness
• Experience with Azure Sentinel and/or LogRhythm SIEM
• Experience with database technologies including mysql, mssql, postgres, redis
• Experience with firewalls, IPS, and/or load balancers
• Understanding/Experience with Azure Kubernetes (AKS)
• Take initiative to research and resolve problems prior to asking for assistance from Manager and ability to make quick pivots with priorities
• Familiarity with Change Management processes, controls, and documentation.
• Must be self-motivated, proactive, service-oriented team player with good interpersonal skills
• Ability to communicate technical issues to a variety of audiences
• Ability to function as part of an administrative support team
• Hands on software administrative experience
• Well developed and proven organization skills with ability to utilize time efficiently
• Proficient in MS Office applications which include Outlook, Word, Excel, Power Point, OneNote, Visio, & Access
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write procedures and correspondence, speak clearly to clients and associates
• Absolute discretion when dealing with confidential matters
• Strong typing skills to meet production needs of the position
  
  

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• Must be able to work at a rapid pace while sitting for long periods of time (typically no longer than 12 hours)
• Must be able to work overtime to the extent necessary
  
  

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here .

If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

Thank you for your application!

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

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