Systems Administrator

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

This is a Hybrid role working out of our Downtown Toronto Office.

Who you will be joining:

Joining our team as a System Administrator working hybrid from our Downtown Toronto office, you will play a key role in delivering comprehensive IT support to ecobee employees, encompassing equipment procurement, onboarding processes, technology training, troubleshooting, and equipment maintenance. Additionally, you will contribute to the core IT infrastructure team, overseeing corporate servers and services both in our office and cloud infrastructure.

We are in search of a skilled System Administrator to provide internal IT support services to our ecobee team and contribute to the planning and execution of IT projects. Reporting directly to the Manager, IT, this role requires familiarity with Windows, macOS, and Linux-based systems, a strong grasp of fundamental information technology principles, and the capacity to enhance your technical expertise through guided training and self-directed learning.

Given the diverse interactions within this role, we are seeking an individual with excellent interpersonal skills and a friendly, approachable communication style and able to work hybrid from our Downtown Toronto Office.

How You'll Make an Impact:

• Experience with Windows, macOS, and Linux-based systems.
• Proven experience as a Systems Administrator with a focus on Microsoft Office 365 and Entra ID.
• Experience with other cloud platforms and identity management tools.
• Experience with Mobile Device Management Platforms.
• Proficiency in PowerShell scripting for automation and system management.
• Multitasking is second nature to you; you are comfortable working with multiple end users juggling many asks at once.
• Entry level IT certification desired (A+, Network+, Security+, MCP, MCTS, CCNA, etc.)
• Exposure to Windows Server, Unix/Linux, Networking equipment (firewalls, routers, switches)
• Experience with virtualization (KVM, Xen, OpenStack) highly preferred.
• Proven hands on experience with MDM platforms (JAMF, Meraki SM, InTune) preferred
• Strong understanding of cybersecurity best practices.
• Just so you know: The hired candidate will be required to complete a background check.
  
  

What you’ll bring to the table:

• Deploy and configure employee workstations.
• Design and implementation of new IT initiatives & infrastructure upgrades.
• Maintain inventories and warranties of IT assets.
• Document equipment configurations, procedures, and guidelines to provide accurate information related to IT projects.
• Administration, monitoring and maintenance of Windows and Linux servers and other core infrastructure services such as DNS, DHCP, etc.
• Administration, maintenance, and monitoring of the corporate network infrastructure including Meraki and Aruba based solutions: firewall administration, switches, wireless access points/controllers and cabling.
• Administration, maintenance, and monitoring of VMware virtualization environment.
  
  

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

• A 45 minute phone call with a member of Talent Acquisition
• A 90 mins in-person meeting with the hiring manager and other senior leaders you’ll work closely with. This interview has a technical focus.
  
  

With ecobee, you’ll have the opportunity to:

• Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
• Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
• Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
• Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
• Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
• Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.
  
  

Are you interested? Let's make it work.

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

We’re committed to inclusion and accommodation.

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

We’re up to incredible things. Come and be part of them.

Discover our products and services and learn more about who we are.

Ready to join ecobee? View current openings.

Please note, ecobee does not accept unsolicited resumes.