About Kinaxis
Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
Ottawa, Canada - Hybrid
Other Canadian Locations - Remote
About The Team
The Information Security Analyst (Eastern Time Zone) is a cybersecurity professional responsible for supporting day ‑ to ‑ day security monitoring, incident triage, investigation support, and operational tasks across Corporate IT environments and the Kinaxis Maestro SaaS platform.
In this role, you will be part of Kinaxis’s global follow-the-sun incident response framework , and serve as the first responder for the Eastern time zone , providing continuous monitoring and response by performing initial analysis of security alerts, escalating confirmed or suspected incidents, and assisting with investigations under led by senior analysts.
This position is designed to build foundational security operations capabilities through hands ‑ on experience, structured processes, and close collaboration with experienced team members. You will work closely with team members across IT, SaaS Operations, Product Development, and Business Systems teams while developing technical depth, analytical judgment, and confidence in real-world security operations.
What you will do
Security Monitoring & Incident Response
- Monitor security alerts and events from SIEM, XDR/EDR, and other security tools.
- Perform initial triage and analysis of alerts to determine severity, scope, and required escalation.
- Escalate confirmed or suspicious activity to senior analysts in accordance with documented procedures.
- Assist with containment, investigation, and recovery activities under supervision.
- Accurately document findings, actions taken, and handoffs in incident tracking systems.
- Support active incident response efforts by gathering evidence, collecting logs, and performing basic analysis.
- Participate in incident reviews and post ‑ incident learning activities.
- Participate in shift handovers to ensure continuity of monitoring and response across time zones
Threat Detection & Analysis Support
- Assist in reviewing and validating detection alerts aligned to known attacker techniques.
- Learn and apply basic threat concepts, indicators of compromise (IOCs), and MITRE ATT&CK mappings.
- Support threat hunting activities by executing predefined queries and analysis tasks.
- Help identify gaps or false positives in existing detections and report findings to senior team members
Security Tooling and Operations
- Use and maintain familiarity with core security tools such as SIEM, EDR/XDR, and cloud security platforms.
- Assist in updating operational playbooks, runbooks, and knowledge articles.
- Support testing of new detections, tools, or automation under guidance.
- Partner with IT and engineering teams to validate logging, monitoring, and alerting coverage.
- Stay informed about common cyber threats, vulnerabilities, and security best practices.
- Participate in training, tabletop exercises, and continuous improvement initiatives.
- Demonstrate curiosity, accountability, and willingness to learn in a fast ‑ paced operational environment.
What we are looking for
Primary Skills And Qualifications
- Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field or equivalent hands ‑ on experience, internships, or co ‑ op placements.
- 3–5 years of experience in cybersecurity, IT operations, SOC, or related technical roles.
- Basic understanding of cybersecurity concepts such as malware, phishing, authentication, and network security.
- Strong analytical and problem ‑ solving skills, with attention to detail.
- Clear written and verbal communication skills.
- Ability to follow procedures, accept feedback, and work effectively as part of a global team.
- Comfortable working in a shift ‑ based or follow ‑ the ‑ sun operational model
- Certifications:
Desired
- CompTIA Security+ , CompTIA CySA+
- Microsoft Security Fundamentals
- Cloud fundamentals (Azure, AWS, or GCP)
Preferred
- CISSP, CCSP, GIAC (GCIH, GCIA, GCED, GCFA) or equivalent
Role Specific Skills And Experience
- Exposure to SIEM or security monitoring tools (e.g., Microsoft Sentinel, Splunk, or similar).
- Basic understanding of incident response processes and alert triage.
- Familiarity with common attack techniques and indicators.
- Experience following established playbooks and runbooks during security events.
- Introductory knowledge of cloud platforms and SaaS environments.
- Awareness of security technologies such as firewalls, EDR, IAM, and logging systems.
- Knowledge of industry frameworks such as NIST CSF, ISO 27001, or SOC 2.
- Knowledge of attacker TTPs, threat modeling, IOCs/IOAs, and MITRE ATT&CK.
- Understanding of security technologies including firewalls, IDS/IPS, IAM, encryption, and authentication mechanisms.
#Intermediate,
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs, training, and career development
- Recognition programs and referral rewards
- Hackathons
For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
