Pathway Group of Companies is a leading Canadian IT company offering full-spectrum, technology services to businesses across Canada and the United States. Our portfolio includes managed business connectivity, server colocation, cloud computing, telephony and outsourced IT and application management services.
The ideal candidate for this role is passionate about technology, professional, courteous, and pragmatic.
If this is you, you’ll also have a strong Data Centre, Storage, Hardware, System Management, Technology and Operations background. You will be able to architect, deploy and maintain high-availability, fault-tolerant storage and virtualization solutions within our data centre.
Reporting to our Engineering Manager, this role is based out of our Markham office and data centre. You will be expected to work closely with your colleagues in Technical Operations.
Responsibilities
System Design and Implementation:
- Virtualization: Oversee and maintain virtualization technologies like VMware/Hyper-V to support efficient resource allocation and scalability.
- Cybersecurity: Implement robust cybersecurity practices, including vulnerability assessments, threat detection, and incident response. Utilize tools like Nessus, Rapid7, Bitdefender, MS Defender, and Elastic to enhance security.
- Networking: Configure and manage LAN/WAN, routing, and firewall configurations to maintain a secure and reliable network infrastructure.
- Automation: Utilize automation through PowerShell, scripting, and RMM tools like Kaseya to streamline server operations, backups, and access management
- Server and Print Management: Set up, troubleshoot, and maintain Windows and Print servers, ensuring they operate efficiently.
- Endpoint Configuration: Configure desktops and laptops with the required operating systems and approved applications.
- Security Controls: Implement stringent security measures on servers to prevent unauthorized access, data leakage, and other security risks.
- Active Directory: Manage and maintain Active Directory, including user authentication and access controls.
- Asset Management: Maintain an asset register to track hardware and software assets, ensuring proper inventory management.
- ISO Documentation: Document processes according to ISO 9001 and 27001 standards and best practices.
- VPN Setup: Configure and maintain VPN solutions to provide secure remote access to the network.
- VDI Knowledge: Understand and support Virtual Desktop Infrastructure (VMware Horizon/Citrix) environments.
- Cloud Management: Manage and maintain cloud solutions such as Azure and AWS
- MS Excel Proficiency: Proficiency in Excel for data analysis and reporting.
- Microsoft M365: Administer the Microsoft 365 suite, including setup, migration, administration, and configuration.
- MS Exchange: Oversee MS Exchange administration, including setup, configuration, and maintenance of email services.
Qualifications and Skills:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven experience as a system administrator, specifically with Microsoft technologies.
- Strong knowledge and experience with Windows Server administration, including Active Directory, Group Policy, and file/print services.
- Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments, including mail flow, mailbox management, and security.
- Experience with M365 administration, including SharePoint Online, Teams, and OneDrive.
- Strong knowledge of server hardware, operating systems, and virtualization technologies (e.g., VMware, Hyper-V).
- Proficiency in network administration, including LAN/WAN, TCP/IP, routing, and VPN technologies.
- Familiarity with storage technologies (e.g., SAN, NAS) and backup/recovery solutions.
- Working knowledge of cloud computing platforms (e.g., AWS, Azure)
- Solid understanding of cybersecurity principles and best practices.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage multiple priorities effectively.
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