Job Requisition Id: 175244
Business Function: Privacy and Compliance
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGA01
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 12/01/2023
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
The Officer, Privacy Policy, is responsible for assisting management with ensuring organizational compliance with applicable privacy laws and the 10 Principles of Fair Information Practice for the protection of personal information. The Officer, Privacy Policy will conduct environmental scans and prepare regular reports on privacy and data protection trends for the Corporation. They/them will act as an advisor and provide guidance on matters related to the collection, use and disclosure of the personal information of employees, customers and consumers. The Officer, Privacy Policy, will be responsible for the development of policies, procedures and practices, and conduct Privacy Impact Assessments. They/them will contribute to developing privacy training and awareness programs and will also be expected to identify opportunities and make recommendations to management for improvements to practices and compliance.
Job Responsibilities
- Contributes to the development of privacy policies, procedures and practices to ensure compliance with applicable privacy legislation, regulations, and requirements in agreements with commercial clients. Conducts periodic reviews, and prepares recommendations to ensure timely updates or enhancements, as necessary.
- Acts as an internal advisor and provides direction and guidance on matters related to the collection, use and disclosure of the personal information of employees, customers and end users of commercial clients. Responds to enquiries from business groups and program areas across the company regarding privacy requirements applicable to their activities.
- Conducts privacy impact assessments of a less complex nature, where established procedures, policies and practices are in place.
- Provides first level response to privacy breaches; works with internal departments (e.g. Security and Investigations, IT), Office of the Privacy Commissioner and customer privacy teams, as needed, in the event of an incident. For example, customer mail left on trays, customer receiving opened mail, lost mail – does preliminary analysis, scope, recommends how to contain the situation, etc. Conducts root cause analyses to reduce the risk of recurrence. Prepares assessment for the Senior Advisor and General Manager
- Monitors trends, current events, emerging technologies, and news related to privacy; summarizes and synthesizes the information and distributes to the privacy group and interested parties across the organization. (i.e. Privacy Working Group, Sales and Marketing, LoBs). Edits a regular Privacy Newsletter. Creates and maintains privacy related information on the Intranet and external website to support the Corporation’s commitment to privacy.
Job Responsibilities (continued)
- Reviews Federal Privacy Commissioner’s findings, provincial commissioners’ decisions and orders for matters relevant to Canada Post. Completes in depth research, legislative interpretation, prepares briefing notes and updates to provide guidance on privacy matters for the Privacy Office’s use or for distribution within Canada Post.
- Conducts initial information gathering to respond to investigations and audits by the federal Privacy Commissioner or provincial privacy commissioners.
- Receives, investigates and prepared responses to privacy complaints on matters related to the collection, use and disclosure of the personal information of employees, customers and consumers. Tracks complaints to resolution and reports on outcomes.
- Works with and provides the appropriate content to develop and deploy privacy training and awareness programs across the corporation, to build a culture of privacy and responsible management of personal information.
- Supports the Manager, Privacy in planning, scheduling and maintaining the record of activities of the Canada Post Privacy Working Group. Other related duties as requested to ensure privacy best practices and legislative compliance.
Qualifications
Education
- Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
Experience
- 1 to 3 years of relevant functional experience
- One or more years of experience in a unionized environment an asset
Other Candidate Requirements
- Proficient computer skills and competent with Microsoft Office programs
- Certified Information Privacy Professional (CIPP) certification or other IAPP certification is considered an asset.
- Strong communication, analytical, and customer service skills
Other Information
Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Our signature behaviours
Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.
Our values
Our Values have three dimensions:
“We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the
trust placed in me every day, and I
trust that my safety and well-being are everyone’s top priority.
We do our best work when we
trust each other.
We value the
trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand
respect is the foundation of a successful workplace.
We
respect each other as colleagues and treat each other as we would like to be treated.
We
respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely
deliver every day because what I do matters.
We are a network of people, united by what we accomplish and
deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do
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