POSITION Privacy Coordinator
LOCATION Waterloo Wellington; Hybrid
REPORTS TO Manager, Privacy & Health Information
POSITION STATUS Temporary, Full-Time (up to 12 m)
COMPETITION NUMBER 23-A-014
POSTING DATE November 17, 2023
CLOSING DATE 430 pm, November 27, 2023
CARE AND BE CARED FOR – THIS IS YOUR HOME
Are you highly organized, detail-oriented and able to work accurately in a busy, client focused environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.
The Privacy Coordinator will support HCCSS WW’s Privacy and Access programs in accordance with organizational responsibilities under provincial privacy legislation (FIPPA, PHIPA, ARA).
This role serves as a point of contact for privacy, access and health record related inquiries. Coordinating requests for access to information under PHIPA and FIPPA, responding to CHRIS manual tasks and corrections, conducting privacy audits and providing guidance and training will be a significant part of the work required.
What will you do?
Privacy and Access
- Receives and processes requests for release of personal health information to authorized recipients within legislative timelines while ensuring privacy, confidentiality and security at all times.
- Assists in the design, development, implementation, evaluation and evolution of HCCSS WW’s Privacy Program, including designing and delivering access and privacy training.
- Responds to inquiries and complaints regarding access to client records.
- Interacts effectively with patient and their families, law offices, insurance companies, other health care providers.
- Processes, analyzes, and assists in the preparation of recommendations for response to requests and appeals under FIPPA.
- Prepares release packages under FIPPA as required.
- Assists the Manager, Privacy & Health Information and Access and Privacy Specialist in conducting privacy impact assessments and reviewing business agreements to ensure that all privacy concerns, requirements and responsibilities are addressed.
- Conducts privacy audits and breach investigations in compliance with HCCSS WW’s requirements under PHIPA and FIPPA.
- Other duties as assigned
Record Management
- Responds to CHRIS manual tasks and corrections
- Assists in lifecycle management of HCCSS WW business records
- Delivers education and training for HCCSS WW staff with respect to records and information management
- Ensures the proper storage, retention, and destruction of Health Information in accordance with legal requirements and appropriate legislation
What must you have?
- A university degree/college diploma with specialization in health information management, information management, social sciences or a related discipline
- Up to one year of professional experience (or equivalent)
- Professional certification in Access and Privacy preferred, CIPP/C considered an asset
- Demonstrated experience responding to record corrections with CHRIS
- Ability to perform effectively both independently and in collaborative teams
- Knowledge of relevant information health and public sector privacy laws and best practices
- Demonstrated experience responding to requests for access under PHIPA and FIPPA
- Knowledge of the Ontario health sector - roles, responsibilities and accountabilities
- Strong organizational skills and time management skills to balance conflicting demands and multiple priorities
- Ability to perform effectively both independently and in collaborative teams
- Understanding of the Ministry mandated services through HCCSS
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
- Strong knowledge of HCCSS priorities, policies, practices, and standards
- Minimum five years’ experience in a Team Assistant, Program Assistant or another role within HCCSS
- Effective communication with partners which includes respecting and valuing others, active listening and facilitating healthy relationships.
What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan.
Who are we?
We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
What do you need to know?
This position is a Hybrid position and will be required to be onsite in the office as determined by the Employer. The successful applicant must be willing and able to attend onsite as required.
Why join us?
If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
How do you apply?
Interested candidates should submit their resume and cover letter
before 430 pm on Monday, November 27, 2023, stating Competition #
“23-A-014- Privacy Coordinator” in the subject line of the email, to HR.WW@HccOntario.ca
By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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