The Security Analyst ensures a safe computing environment by executing governance and operational activities that support Redbox’s Information Security requirements, policy, strategy and plans. This role will proactively manage and execute activities that span various information technology and information security domains -- resolving issues, defining or updating processes, and developing/improving documentation and procedures.
Key Responsibilities
- Work as part of a team of Information Security professionals supporting a retail environment:
- Triage and respond to concurrent information security incidents reported via SIEM, ticketing system, email, etc.
- Perform root cause analysis, document findings and collaborate with technology/process owners to prevent future occurrences
- Research, analyze and understand log sources originating from security and networking devices such as firewalls, routers, proxy, anti-virus products, operating systems, and all Cloud Services (AWS, GCP, and Azure)
- Perform raw data review in an effort to identify malicious activity
- Assist with the development of new content and tuning existing content for SIEM, IDS, Vulnerability Management and File Integrity Management
- Participate in the documentation process to ensure accuracy of documentation critical to the team’s success
- Assist with defining/updating standard operating procedures/response plans & automating processes
- Support efforts of others during all phases of the Incident Response process
- Perform other related duties as assigned to meet the ongoing needs of the organization
Education & Experience - High School Diploma or GED is required; Bachelor's Degree in Computer Science or related field preferred
- 2+ years of relevant experience is required, ideally including:
- Experience analyzing log sources originating from security and networking devices
- Providing Information Security or Technical support
- SANS GCIH, GCIA, or equivalent industry recognized certifications preferred
- CompTIA Security+ or equivalent knowledge/experience preferred
Knowledge, Skills & Abilities
- Thorough understanding of computer networking: TCP/IP, routing and protocols preferred
- Detailed knowledge of packet structure and previous experience performing in-depth packet analysis preferred
- Understanding of information security best practices/technologies preferred
- Knowledge of the administration, use, securing and exploitation of common operating systems
- Knowledge of Amazon Web Services and solutions, Microsoft Azure, Linux/Unix operating systems, and PowerShell preferred
- Familiarity with a standardized incident response framework (SANS/NIST) preferred
- Research and analytical background, especially with respect to event classification, event correlation, and root cause analysis
- Strong communication skills are required to document and communicate findings, escalate critical incidents, and interact with customers
- Willingness to participate in shift work and serve as a member of an Incident Response Team (IRT) which may require responding to emergency calls during non-business hours
- Ability to self-start, prioritize, and multi-task
- Knowledge of Palo Alto signatures preferred
Pay range: $26.44 - $31.25/ hour * Pay is based on nondiscriminatory factors, including but not limited to experience, education, skill, and location.
Benefits Information
Please take a look at the Benefits offered for this role here.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities Applicants and employees are protected from discrimination under Federal law. For more information please see EEO is the Law.
