Now hiring Security Analysts for remote work!
Job Description
Trillium Technical is now seeking Security Analysts for remote work out of Boston!
The Security Analyst for End User Support will be responsible for assisting end users with security-related issues and tickets, maintaining the highest level of customer service and security standards. This role is crucial in supporting the commitment to providing secure and efficient services to our end users, ensuring that their security needs are met and incidents are resolved promptly.
Key Responsibilities
- Respond to end user security-related tickets and inquiries in a timely and efficient manner, prioritizing according to urgency and impact.
- Troubleshoot and resolve security issues, including but not limited to access control, endpoint protection, network security, and incident response.
- Maintain detailed documentation of end user interactions, incidents, and resolutions in the ticketing system.
- Collaborate with other IT and security teams to ensure seamless and effective resolution of end user issues, escalating tickets when necessary.
- Educate end users on security best practices, policies, and procedures to promote a security-aware culture within the organization.
- Conduct regular audits and assessments of end user devices and accounts to ensure compliance with established security policies and standards.
- Assist with the development and implementation of security awareness training programs.
- Continuously monitor and analyze security logs and alerts to identify potential threats, vulnerabilities, and incidents.
- Participate in security incident response efforts, as required.
- Stay up-to-date with the latest security trends, technologies, and best practices, making recommendations for process improvements and enhancements as needed.
Apply now!
Qualifications
- A minimum of 2-3 years of experience in a security analyst or similar role, preferably in a healthcare environment.
- Strong knowledge of security principles, technologies, and best practices.
- Familiarity with industry regulations and standards, such as HIPAA, HITECH, and NIST.
- Excellent problem-solving and critical-thinking skills, with a strong attention to detail.
- Strong interpersonal and communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
- Experience with ticketing systems and incident management processes.
- Relevant security certifications (e.g., CompTIA Security+, CISSP, or CISA) are preferred.
- A strong customer service orientation, with a commitment to providing timely and effective resolutions to end user issues.
- Ability to work independently and as part of a team, managing multiple tasks and priorities in a fast-paced environment.
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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Contact
- Scott Mulhern
- (617) 327-1328
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