Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
Security Operations Analyst - Customer Trust
The Okta Security team’s mission is to strengthen Okta’s position as the leading Identity-as-a-Service solution by identifying and resolving risks to the employees, product, and most importantly, our customers.
The Customer Trust team works to enhance customer trust in the identity products our teams build. We serve as a strategic resource working closely with Okta’s GTM teams. The Customer Trust team provides comprehensive security information to our customers so they can effectively manage their risk. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business. As a Security Operations Analyst for the Okta Customer Identity Cloud - Customer Trust team, you will work to enable Okta to efficiently respond to customer security questions and maintain questionnaires in Third-Party portals. As you grow into the role, you will be encouraged and have the opportunity to drive changes and help the team scale their support efforts globally.
This position requires a unique set of skills including project management, the ability to communicate with both internal and external customers, and ensure business needs are prioritized appropriately. If you’re a self-starter who wants to make a difference in global cloud security, we want you on board.
Job Duties and Responsibilities:
- Collaborate with Customer Trust to triage requests for:
- Completing customer security questionnaires
- Find appropriate responses to customer questions
- Maintain Okta’s CIC’s RFP response database
- Assist in developing and maintaining standardized security documentation
- Assist in maintaining and completion of third party industry standard questionnaires (SIG, CAIQ, VSA, CyberGRX)
- Conduct customer meetings in order to provide security and compliance subject matter expertise
- Perform other IT security and compliance related tasks as assigned
Minimum Required Knowledge, Skills, and Abilities:
- Business or technical degree (BS), or equivalent experience
- 2 years project management or equivalent experience in technology or information security fields
- Passionate about process improvement
- Self-starter
Helpful Certifications / Skills:
- Working towards or holding Information Security related certifications
- Technical knowledge
- Third-party Risk Management experience
Okta is an Equal Opportunity Employer.
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:
$106,000—$143,000 USD
The OTE range for this position for candidates located in the San Francisco Bay area is between:
$117,000—$158,000 USD
What you can look forward to as an Okta employee!
- Amazing Benefits
- Making Social Impact
- Fostering Diversity, Equity, Inclusion and Belonging at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
