Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Présentation de l'entreprise
Chez Motorola Solutions, nous croyons que tout commence par la sécurité. C'est la constante qui permet aux gens d'avancer en toute confiance. Elle peut remplir un vol ou vendre un stade. Elle peut permettre de s'occuper d'un patient ou d'obtenir son diplôme.
En tant que leader mondial de la sécurité publique et de la sécurité des entreprises, nous créons et connectons les technologies qui aident à assurer la sécurité des personnes là où elles vivent, apprennent, travaillent et se divertissent. Notre écosystème technologique intégré unifie les communications critiques, la sécurité vidéo et le contrôle d'accès, ainsi que les logiciels de centre de commande, permettant une collaboration plus puissante.
Chez Motorola Solutions, nous inaugurons une nouvelle ère en matière de sécurité publique. Apportez votre passion, votre potentiel et vos talents à une carrière qui compte.
Department Overview
Motorola Solutions’ Software, Mobile Video, and Cybersecurity (SMVC) organization is responsible for the development, deployment, security, and operations of Government First Responder mission-critical systems, including E911, computer aided dispatch, body-worn and mobile video infrastructure and devices, and digital evidence management systems (DEMS). These solutions are provided in both an on-premise and as-a-service fashion.
The SMVC managed services team is seeking a Solutions Architect to join the field operations team that is dedicated to the long term management and operation of a nationwide DEMS and body worn video service for law enforcement.
Job Description
Role
As a member of the managed services team, the Solution Architect is the overall technical authority over the DEMS and body worn video architecture, functionality, and integrations to other technologies.
The Solution Architect will interact with multi-disciplinary, multi-site external Clients and internal Motorola product and services teams, ensuring the technical and functional integrity of the solution throughout its lifecycle.
As the primary technical representative to the Client, ensuring that Client needs and objectives are documented and transformed into clear requirements that can be actioned by Motorola product and service organizations for development and implementation.
Key attributes of this role include the ability to manage customer engagements, lead in a matrix organization, and collaborate extensively across the organization.
Scope of Responsibilities- Gather Client needs and objectives, both technical and operational, and translate into detailed requirements.
- Lead multi-disciplinary teams in the design of the solution, ensuring both technical/functional integrity and managed services viability of the solution.
- Lead and defend the project technical, programmatic, and managed services operating decisions. This requires identifying customer expectation mismatches and working with both Client and the broader Motorola program team to mitigate them.
- Positively contribute to the implementation process, spanning planning, execution, and solution acceptance by the Client.
- In partnership with DevOps, define and execute end-to-end integration and functional testing of multiple software products.
- Ensure successful pre-production Client acceptance testing for quality assurance.
- Manage infrastructure and configuration management systems.
- Monitor system performance and troubleshoot issues across various application domains and platforms.
- Ensure high availability, reliability, and security of production systems.
- Collaborate with development teams to identify and resolve performance and scalability issues.
- Knowledge and Skills
- Must have very strong knowledge of multiple functional domains, including systems design, requirements gathering, design for manageability/managed services delivery, project management, and IT architecture design.
- Must be knowledgeable in the installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
- Technical knowledge of IT networking, cyber security, Active Directory, and cloud infrastructure domains.
- Must be highly computer literate with proficiency in MS Word, Excel, and G-Suite of productivity applications.
- Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
- Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision.
- Must have strong communications and collaboration skills.
Travel approximately 20% of the time.
Preferred Candidate Requirements
- Experience and knowledge of body worn and mobile video technologies and DEMS solutions, and their implementation and operation in law enforcement.
- Candidate must be able to obtain Government of Canada Enhanced Reliability Status (Secret) security clearance.
Basic Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related field
- 5+ years of experience in a Solutions Architect, Systems Engineering role or similar
- Legal authorization to work in Canada indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request. Motorola Solutions souscrit aux principes d’équité en matière d’emploi. Nous accueillons favorablement la diversité au sein de notre effectif. Sur demande, Motorola Solutions offrira des accommodements raisonnables aux candidats handicapés.
