Join our team and what we'll accomplish together
As a member of the TELUS Security Operations Center (TSOC) team within the Chief Security Office, you will join a growing national team dedicated to monitoring and responding to security incidents. In this exciting role, you will constantly learn, grow, and work with the latest technologies in a fast-paced, complex environment.
As a Tier 1 Security Consultant in our SOC, you will be a frontline gatekeeper of our security environment. With an investigative mind, you thrive on identifying, assessing, qualifying, and escalating events or security incidents that could potentially impact our complex applications and infrastructure. You aren’t afraid to dive in, communicate your findings, and make timely, effective recommendations.
By leveraging your experience in cybersecurity, systems, and IT security controls, this role provides the opportunity to develop into a fully competent security professional. You will gain deep expertise in security operations, managed detection and response (MDR), incident response, risk management, SIEM, SOAR, and AI technologies.
If you value collaboration, innovation, and continuous growth, this is the perfect role for you!
What you’ll do
As part of the 24/7 Security Operations Center team, you will:
- Work within a collaborative and supportive team on a 24/7/365 rotating shift schedule.
- Utilize cybersecurity skills to perform alert monitoring, triage, investigation, and escalation.
- Deliver high-quality security investigations, escalations, and reports.
- Perform or recommend incident response containment actions and escalate when required.
- Process all inquiries, phone calls, and service requests promptly.
- Attend meetings and present security monitoring reports.
- Identify and recommend opportunities for use-case tuning.
- Document internal processes and procedures.
- Analyze complex problems and collaborate with cross-functional TELUS security teams.
- Act as a subject matter expert on SOC security issues by analyzing and presenting complex investigations.
