Role: Network Escalations Engineer
Location: Toronto, ON (Hybrid)
Hiring: Long-Term Contract
Skills: Need C/C++ with experience in Backup/storage tools.
· 5 to 7 years of experience in the industry working on an Enterprise product
· Experience in Storage Domain and Backup/Recovery technology
· Any programming language experience is required, preferably C or C++
· Exposure to the client, server concepts or Socket programming in any language.
· Platform: Windows AND LINUX – hands-on experience in system commands and tools
· Excellent communication skills – both verbal and written.
· Education: Masters, Bachelors or relevant technical degree
· Experience in understanding of customer engineering and support functions.
· Exposure in creating builds, debug binaries and using scripts for resolving customer issues.
Tools:
· Wireshark for TCP dump analysis,
· GDB/WinGDB for Core dump analysis
· CVS / SVN / GIT – any of the version control tools.
· Bug tracking tools (Bugzilla, JIRA or equivalent).
Desirable Requirements
· Exposure to Cloud Platform – AWS, Azure.
· Virtualization – working experience in VMware, SDK/VDDK knowledge.
· Experience in Test execution/automation using scripting languages