Do you have exceptional Windows Desktop knowledge including Windows 10? Do you understand the concepts around ProcMon & PerfMon? Do you want to be a part of the transformation of a massive infrastructure into a modern state-of-the-art #SaaS ecosystem? Then you might be Fivesky's next Windows Endpoint Specialist.
What you've done:
- 7+ years working as a true Windows engineer.
- Been the Windows desktop guru working on everything from desktops to laptops, solving hardware issues in an enterprise environment.
- Had tons of experience with common third-party tools used to manage and support large environments. i.e. AppSense/SCCM.
- You have experience with Active Directory/GPO.
- Done a deep dive technically in Windows operating systems up to and including Windows 10.
- Parsed event logs, worked with Sysinternals tools, analyzing memory dumps etc).
- Carried out automation tasks by creating scripts, from scratch, using PowerShell
- Designed technical solutions to meet complex business requirements.
- Written technical and operational management documentation (system design and engineering documents, operational runbooks).
What you will do:
- Integrate, sustain and maintain Windows Desktop stack related technologies into the firm.
- Ensure that all products meet the necessary security, supportability, performance requirements.
- Ensure we meet the business's expectations around user experience.
- Create, review, maintain and update documentation.
- Provide 3rd line support to investigate & troubleshoot root causes.
- Share your knowledge with peers.
It would be awesome if you have:
- Have worked in an Agile environment.
- Worked with Jira.
- Know how to work with SCCM.
Fivesky is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.
This is a full-time, direct employment opportunity in Montreal, QC. The salary is open based on experience and qualifications.