Job Summary
We are seeking a detail-oriented and organized Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, particularly in an IT Services setting. This position requires excellent customer service skills, proficiency in Microsoft 365, and the ability to manage various administrative tasks efficiently. The Office Administrator will be the first point of contact for clients and must maintain a welcoming environment while providing exceptional support. We are willing to train the right applicant.
Duties
- Manage front desk operations, including greeting patients and answering phone calls.
- Schedule appointments and maintain the office calendar to ensure efficient client service management.
- Handle client inquiries and provide outstanding customer service to enhance their experience.
- Maintain accurate client records and perform data entry tasks using computerized systems.
- Assist with ordering, receiving & billing processes as needed.
- Proofread documents for accuracy and clarity before distribution.
- Collaborate with technical staff to ensure seamless communication and coordination of services.
- Perform general clerical duties such as filing, scanning, and organizing office materials.
Skills
- Proficiency in Microsoft 365 (Word, Excel, SharePoint, etc) is essential for document management and communication.
- Previous experience in an office environment is preferred but not required.
- Strong customer service skills with the ability to handle inquiries professionally and courteously.
- Excellent organizational skills with attention to detail for managing multiple tasks effectively.
- Familiarity with phone systems and office equipment to support daily operations.
- Ability to proofread documents accurately, ensuring high-quality communication materials.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Wish List/Trainable Skills
- Microsoft License procurement and management
- N-Able RMM, Backup & EDR management
- ServiceBox Workorder management
- Wave accounting for billing & parts management.
- Cybersecurity basics
Join us as an Office Administrator where you can contribute to creating a positive experience for our clients while supporting our dedicated team!
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 2025-07-14
Expected start date: 2025-08-04
